What are the responsibilities and job description for the Dental Billing and Insurance Coordinator position at Caring Smiles Pediatric Dentistry?
We are a growing pediatric dental practice seeking an exceptional team member to join our office and contribute to our continued growth. We are looking for a motivated, detail-oriented professional who is passionate about providing outstanding service and helping create a positive experience for our patients and families.Position SummaryWe are seeking a detail-oriented and patient-focused Dental Billing & Insurance Coordinator to join our team. This role is responsible for managing daily insurance claim submissions, claim follow-up activities, and insurance-related patient communications.Key ResponsibilitiesInsurance Claims Management
- Submit dental insurance claims accurately and promptly on a daily basis.
- Monitor claim status and proactively follow up with insurance carriers to ensure timely processing and payment.
- Investigate and resolve claim denials, delays, and payment discrepancies.
- Maintain detailed documentation of claim activities and insurance communications.
Account Review & Financial Coordination
- Conduct ongoing account reviews while claims are being processed to ensure accuracy and identify potential issues.
- Review patient balances and provide support with account inquiries upon request.
- Verify accurate posting of insurance payments and patient payments.
- Assist in maintaining accurate patient ledgers and resolving account discrepancies.
- Support timely collection of outstanding patient balances while maintaining a positive patient experience.
Qualifications
- Previous experience in dental billing, insurance coordination, or dental office administration preferred.
- Knowledge of dental insurance plans, claim processing, EOBs, and billing procedures.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities and follow through on outstanding claims and account issues.
- Proficiency with dental practice management software and electronic claims systems.
- Strong problem-solving and organizational skills.
ScheduleThis is a full-time position with the following schedule:
- Monday: 8:30 AM – 6:00 PM
- Tuesday: Off
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 8:30 AM – 6:00 PM
- Friday: 9:00 AM – 2:00 PM
- Two Saturdays per month: 8:30 AM – 2:00 PM
We value work-life balance and strive to provide a consistent schedule that supports both our patients and our team members.We are proud to offer a full-time position with a competitive benefits package, including:
- Paid holidays
- 40 hours of paid time off (PTO) annually
- Paid vacation:
- 1 week after 1 year of employment
- 2 weeks after 3 years of employment
- 401(k) retirement plan with employer match
- Eligible after 3 months of employment
- Immediate vesting
- Health insurance
- Employer pays 50% of the employee premium
- Monthly office bonus program
- Supportive team environment with opportunities for professional growth and development
We value our team members and are committed to providing a workplace where employees can thrive both professionally and personally.If you are interested in the position please send us your resume and email to Dr.Jenny@caringsmilespedo.com
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $25 - $28