Donor Relation Coordinator

Duties & Responsibilities

• Assist with the implementation and support of the strategic direction of all campaigns and activities related to annual and planned giving campaigns.
• Work closely with the Director of Development & Communications to establish long-term goals and objectives for each contribution category.
• Leverage Blackbaud Raiser’s Edge/NXT database to research and analyze individual donors and prospects to develop strategies for gift growth acquisitions.
• Serve as primary contact for individual donors at less than $25,000 annually, including Hearts of Hope members.
• Develop clear lines of communication with all staff and volunteers.
• Develop and oversee a timely and relevant gift acknowledgment program.
• Work closely with managers and leadership team to establish a clear line of interdepartmental communication and coordinate donor and prospect management.
• Design and implement donor appreciation and cultivation events and activities.
• Monitor all revenue and expenses related to the Annual and Planned Giving programs.
• Must be willing to work flexible hours (evenings and some weekends) for planned activity events.
• Submit weekly gift reports and coordinate the monthly reconciliation process with the Finance Department.
• Attend meetings and training as required. 
• Assume other tasks and responsibilities assigned by the Director of Development & Communications.

Marketing Responsibilities 

• Designs and coordinates collateral material needed to promote the mission or fundraising needs of Caridad, including the monthly e-newsletter and print and digital brochures, flyers, and invitations.
• Works with printers and designers on projects and meets strict deadlines.
• Works with independent contractors for ongoing updates of Caridad’s website, social media pages, and additional digital channels.
• Creates media kits and monitors brand guidelines and Caridad’s communications plan.
• Sources and develops content and stories for donors and stakeholders. 
• Represents Caridad professionally through community outreach and tours.

Qualifications 

• Post-secondary education or equivalent work experience in relevant fundraising positions.
• Minimum of 2 years of experience in direct fundraising/marketing.
• Must demonstrate strong interpersonal, oral, and written communication skills. 
• A self-motivated team player who can energize and lead both donors and volunteers.
• Dedication, flexibility, attention to detail, and creativity are a must. 
• Ability to handle sensitive and confidential information professionally.
• Ability to work independently with minimal supervision.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Knowledge of social media channels.
• Experience with Blackbaud Raiser’s Edge/NXT or an equivalent donor management system.