Donor Services Coordinator

How to Apply

To demonstrate our commitment to providing opportunities to all communities, the Cultural Council uses a blind hiring process. This allows everyone who applies to our open positions to be objectively considered on their merit and professional expertise. Instead of a cover letter, we request interested candidates answer the following questions. Please include question responses in a separate document with your name/email at the top and attach with your resume (two separate attachments) to jobs@palmbeachculture.com. Resumes and responses not sent through email will not be reviewed.

Questions

1.     Do you have any experience with events? This could be event registration, logistics, silent auctions, etc.

2.     Have you used any database software (CRMs, donor databases, fundraising tools, etc.)? If yes, how did you use them (e.g. data entry, report, contact information, etc.)?

3.     Are you comfortable with performing outreach and follow up calls to donors?

4.     What do you love most about arts and culture in Palm Beach County?

Position Description

Position Type: 40 hours a week

Salary Range: $45,000 – $50,000 based on experience

Reports to: AVP of Community Engagement and Advancement

The Donor Services Coordinator is responsible for supporting the success of the Council’s fundraising efforts through the coordination of annual giving initiatives and donor stewardship. This role will be vital to the execution of fundraising campaigns that support donor prospecting, cultivation, solicitation, and stewardship. The Donor Services Coordinator also contributes to the success of fundraising events and corporate sponsorship efforts by helping to build meaningful relationships and generate support for the Council’s mission.

Duties and Responsibilities

Database Coordination

• Collects and enters donor and prospect information in the database.
• Generates reports on fundraising software to track campaigns, funds, and appeals.
• Monitors data entry activity to ensure accurate and up-to-date records.
• Supports annual and seasonal giving efforts through utilizing the database
• Supports the department in implementing a moves management system.
• Participates in ongoing training to stay up to date with best practices

Fundraising & Donor Relations

• Provides excellent customer service when communicating with donors.
• Participates in donor engagement activity to include assisting with personal outreach, direct mail, e-blasts, and donor recognition, with accurate documentation in database.
• Coordinates with direct mail vendors and tracks mail-drop dates and projects with the Marketing team.
• Assists with mailings, reports, and donor recognition initiatives.
• Assists with registration and donor recognition at various Council events
• Assumes other tasks and responsibilities as assigned by AVP.

Event Support

• Assists in the planning and coordination of special events to support fundraising and donor engagement.
• Serves as staff liaison with outside vendors and partners for event logistics and manages on-site coordination of events.
• Supports the Advancement team with event solicitations to include sponsorships, auction items and/or in-kind donations.
• Serves as a liaison for third-party and collaborative fundraising events.
• Tracks and compiles quantitative event data and works with marketing team for sponsorship recognition and post-event recaps.

Knowledge, Skills, and Abilities

• 1-2 years of experience working within a nonprofit or corporate office.
• Bachelor’s degree or equivalent work experience within a department responsible for fundraising.
• Strong writing, organizational and communication skills.
• Tech-savvy and willingness to learning new processes and systems
• Flexibility in work schedule with the ability to occasionally work after-hours and on some weekends for meetings and cultivation/fundraising events. This position is eligible for overtime pay.
• Able to positively represent the Council in the community.

Characteristics of a Strong Candidate

• 1-2 years of fundraising experience
• Highly organized and meticulous.
• Ability to multi-task, work collaboratively, and meet strict deadlines in a fast-paced environment.
• Some proficiency with fundraising software and familiarity with fundraising or CRM databases, and Constant Contact.
• Confident communicator, with excellent writing skills.

Compensation

The Cultural Council offers a competitive compensation package with benefits. The salary range for this position is $45,000-$50,000.

About the Council

The Cultural Council for Palm Beach County is the only organization solely dedicated to supporting arts and culture in The Palm Beaches, Florida’s Cultural Capital®. In its sustaining effort to foster growth of the cultural sector, the Council provides support services to cultural organizations and creative professionals, administers public and private grant programs, advocates for cultural funding, enhances local arts education, and promotes cultural tourism.

Our Commitment to the Sector

We believe that everyone has cultural traditions that are inherently valuable. We seek to honor and value creative expression of all people through the work of the Cultural Council for Palm Beach County. Creating an art-filled community means seeing, celebrating, and serving all. Cultural equity is essential to a sustainable arts and cultural sector and a vibrant and thriving community.

The Cultural Council for Palm Beach County is an Equal Opportunity Employer and an E-Verify participant