What are the responsibilities and job description for the Export Documentation Specialist/Dispatcher position at CargoLoop LLC?
Job Description
Export Documentation Specialist
The position of Export Documentation Specialist at CargoLoop, LLC requires specific knowledge and skills to be successful. Dispatcher experience is considered a plus. Generally, this position requires the following skills:
Customer Service- Knowledge of principles and processes for providing customer service. This includes internal and external customer needs assessment, meeting quality standards, and evaluation of good customer service.
Interpersonal skills – Interaction with clients and staff appropriately, depending on the situation, culture, and position, and ability to get along with others while getting the job done effectively.
Data Entry – Using various computer and online programs to enter new data and update the current data set to reflect changes in day-to-day operational changes
Active Learning- Understanding the implications of new information for both current and future problem solving and decision making.
Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
This position is responsible for all aspects of export documentation with regard to the loading terminal.
Responsibilities
- Create and submit shipping instructions to shipping lines by the required deadline
- Create dock receipts, letters of intent, bills of lading
- File export declarations on the US Customs ACE website
- Courier titles to the local US Customs office for validation
- Receive vehicle titles and manage customer title files
- Follow up on missing information required for the above (e.g. consignee information, bills of sale, titles, lien releases, etc.)
- Coordinate any changes to shipping instructions requested from account managers and clients
- Review Bills of Ladings from shipping lines and upload to the CargoLoop LLC tracking system
- Manage shipment files
Requirements
- Fluent English
- High school diploma or equivalent
- 2 years’ experience in Export Documentation or related field desired
- Excellent interpersonal and communication (written and verbal) skills
- High level of attention to detail
- Follow through and complete tasks on time
- Must be well organized
- Strong computer skills, including Excel, Word, and Internet applications
- Quick learner
- Valid Drivers License
Work Hours: 8:00 AM – 5:00 PM
Type of Job: Full-Time
This document does not represent an employment contract. Employment is at will and can be terminated by either the employer or employee without notice or without cause.
Job Type: Full-time
Schedule:
- 8-hour shift
Ability to commute/relocate
Experience:
- Office: 2 years (Preferred)
Language:
- English (Preferred)
- Multilingual candidates are encouraged to apply. Russian, Ukrainian, Polish, and Spanish language skills are a plus.
Work Location: One location
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Data entry: 1 year (Required)
Language:
- English (Required)
Ability to Relocate:
- Elizabeth, NJ 07201: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $21