Senior Care Advisor

Make a Lasting Impact in Senior Care Are you a compassionate professional who combines strong clinical knowledge with a deeply empathetic, consultative approach? As our Senior Care Advisor, you will serve as the premier face of CarePatrol in the community and a dedicated advocate for older adults. You will guide families through the emotional and complex process of transitioning into independent living, assisted living, or memory care. By managing the complete lifecycle of client care, from clinical assessments to safe move-ins, you will profoundly impact families while building deep-rooted B2B partnerships with local healthcare professionals.

What You Will Do

• Consultative Care Discovery: Lead families through our comprehensive assessment process to evaluate the older adult's medical, cognitive, financial, social, and psychological needs.
• Curated Touring Experience: Personally accompany families on customized community tours, serving as an objective advocate to help them confidently choose the safest, highest-quality senior living options.
• Clinical Collaboration: Coordinate directly with hospital case managers, discharge planners, physicians, and home-health teams to ensure a complete understanding of the client’s clinical profile and a seamless transition of care.
• Professional Networking: Cultivate trust and generate consistent referrals by building partnerships with case managers and social workers at major health systems like Frederick Health, LifeBridge Health, Meritus, Inova and John’s Hopkins. Attend local networking meetings and resource fairs.
• Operational Excellence: Maintain real-time pipeline integrity by documenting all active family progress, clinical notes, and professional outreach daily in our secure CRM database.

What We Are Looking For

• Experience: 3 or more years of proven success in nursing, social work, case management, senior living communities, skilled nursing facilities, or in-home/ home health care coordination in the Maryland/Northern Virginia area.
• Education: Bachelor’s degree in Social Work (MSW preferred), Healthcare Administration, Nursing, CNA, GNA or equivalent professional experience.
• Core Competencies: A strong understanding of the aging process and cognitive decline to accurately assess care levels, coupled with the high emotional intelligence necessary to support families in crisis.
• Organization: Strong time management skills to balance field tours with professional outreach and administrative duties.
• Requirements: Must possess a valid driver's license, a reliable personal vehicle, active auto insurance, and the willingness to sign a confidentiality agreement upon hire.

Compensation & Perks We believe in rewarding our advisors for the life-changing impact they make on families and the local business they generate.

• Competitive Base Pay: $28 to $34 per hour, commensurate with experience.
• Uncapped Commission: Earn a percentage of the profit from every move-in and home care placement facilitated, with average advisors earning an additional $3,600 to $5,000 per year.
• Paid Travel Time: Your travel time between hospitals, care communities, and family meetings is fully paid at your regular hourly rate (excluding commute time to the first appointment and home from the last appointment).
• Mileage Reimbursement: Receive standard IRS mileage reimbursement for all non-commute miles driven while actively working in the field.
• Benefits: Paid Time Off (PTO) is provided.

Pay: $28.00 - $34.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Paid time off

Work Location: Hybrid remote in Frederick, MD 21701

Salary : $3,600 - $5,000