Staff and Client Care Coordinator

Job Overview

We are seeking a dynamic and compassionate Staff and Client Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients and clients, ensuring seamless communication, efficient appointment scheduling, and accurate management of medical records. Your energetic approach will help foster a welcoming environment while maintaining strict adherence to health regulation policies and confidentiality standards. This position offers an exciting opportunity to contribute to high-quality patient care and support the smooth operation of our medical practice.

Duties

• Manage patient and client inquiries via phone, email, and in person with enthusiasm and professionalism
• Schedule, confirm, and reschedule appointments using patient management software and electronic health records (EHR) systems
• Maintain accurate and up-to-date electronic health records (EHR) in compliance with health regulation policies
• Support medical administrative tasks such as data entry, document preparation, and filing using Microsoft Office tools
• Verify insurance information, process claims, and assist patients with health insurance questions
• Ensure patient confidentiality is upheld at all times in accordance with privacy laws and regulations
• Communicate effectively with healthcare providers, patients, and insurance companies to coordinate care and follow-up

Requirements

• Proven experience in a medical office or healthcare administrative support role
• Strong knowledge of health regulation policies, medical terminology, and electronic health records (EHR/EHR management)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and patient management software or patient portals
• Excellent customer service skills with the ability to communicate clearly over the phone and in writing
• Familiarity with health insurance processes, billing procedures, and maintaining patient confidentiality
• Ability to handle multiple tasks efficiently while maintaining attention to detail
• Typing speed of at least 40 words per minute for effective documentation

Join us as a Staff and Client Care Coordinator where your energetic attitude will make a meaningful difference in patient experiences! Bring your expertise in medical administration combined with your passion for exceptional customer service to help us deliver outstanding healthcare support. This paid position offers a rewarding environment where your skills directly contribute to improved patient outcomes and operational excellence.

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Health savings account
• Life insurance
• Opportunities for advancement
• Professional development assistance
• Retirement plan

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $18 - $20