What are the responsibilities and job description for the Account Manager position at Capstone IT Staffing?
About the Role
Capstone IT is hiring an IT Account Manager with 2 years of IT staffing experience (sales, account management, and/or technical recruiting). This hybrid role blends client relationship management, business development, and daily prospecting, making it ideal for someone who understands both the technical talent lifecycle and consultative sales.
You’ll manage existing client accounts, partner closely with recruiters, and work alongside our Marketing Coordinator to drive new opportunities through outbound email and phone campaigns.
What You’ll Do
- Manage and grow relationships with assigned IT staffing clients
- Act as the primary point of contact for hiring managers and stakeholders
- Conduct daily prospecting activities, including outbound calls, emails, and follow-ups
- Collaborate with the Marketing Coordinator on targeted email and phone campaigns
- Identify and develop new business within existing accounts and net-new prospects
- Track pipeline activity, forecasts, and account performance in CRM/ATS systems
- Support interview coordination, offer processes, and placement execution
- Translate technical requirements into clear staffing strategies and role intake
- Partner with technical recruiters to ensure quality candidate delivery and client satisfaction
- Deliver a high-touch, consultative client experience aligned with Capstone’s values
What We’re Looking For
- 2 years of experience in IT staffing, including:
- IT sales, account management, or business development and/or
- Technical recruiting within an IT staffing or consulting firm
- Working knowledge of IT roles and technologies (software development, infrastructure, cloud, data, cybersecurity, etc.)
- Comfort with daily outbound prospecting and pipeline development
- Experience collaborating cross-functionally with recruiting and marketing teams
- Strong communication skills with both technical and non-technical audiences
- Ability to manage multiple priorities in a fast-paced staffing environment
- Experience using ATS and CRM platforms (Bullhorn, Salesforce, or similar)
Why Work at Capstone IT
At Capstone IT, we believe people—not transactions—drive success. Our approach is built on servant partnership and our values of selflessness, integrity, empathy, execution and forthrightness. We seek to build long-term relationships, helping organizations and IT professionals achieve transformative outcomes.
What We Offer
- Strong local brand with a 27-year presence in the Omaha market
- Competitive base salary
- Performance-based bonuses
- Profit-sharing opportunities tied to company success
- Annual incentive trip for top performers
- Collaborative, team-first culture with strong recruiting and marketing support
- Growth path within a values-driven IT staffing organization