Office Manager (50133)

Capitol Imaging Services, LLC. is a dynamic and growing imaging company. We have an opening for a Manager at our Houston MRI Katy facility. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey towards healing. We are looking for dedicated and caring professionals to join our organization! If you enjoy an environment of team-oriented patient care and an excellent staff of co-workers, you have found the right place!  

The Imaging Center Manager is responsible for the overall leadership, operational management, and performance of the imaging center. This role ensures high-quality patient care, efficient operations, regulatory compliance, and financial performance while leading clinical and administrative staff. 

Key Responsibilities 

Operations & Leadership 

• Oversee day-to-day operations of the imaging center, ensuring efficient workflow and patient throughput 

• Lead, coach, and evaluate imaging technologists, administrative staff, and support personnel 

• Develop staff schedules to ensure adequate coverage and optimal resource utilization 

• Foster a patient-centered culture focused on service excellence and safety 

Clinical & Quality Oversight 

• Ensure imaging services are delivered in compliance with clinical protocols, quality standards, and safety regulations 

• Monitor image quality, repeat rates, and patient satisfaction metrics 

• Implement quality improvement initiatives and best practices 

• Collaborate with radiologists and clinical partners to support diagnostic accuracy and service delivery 

Compliance & Regulatory 

• Ensure compliance with all applicable federal, state, and local regulations (e.g., accreditation standards, radiation safety, HIPAA) 

• Maintain readiness for inspections, audits, and accreditation reviews 

• Oversee equipment maintenance, QA programs, and vendor compliance 

Financial & Business Management 

• Manage departmental budgets, expenses, and revenue performance 

• Monitor productivity, volumes, and key performance indicators 

• Participate in strategic planning, service line growth, and new modality implementation 

• Assist with contract management and vendor negotiations 

Patient Experience & Physician Relations 

• Address patient concerns and service recovery issues promptly and professionally 

• Build and maintain strong relationships with referring physicians and healthcare partners 

• Support marketing and outreach efforts to grow referral volume 

Qualifications 

Education & Experience 

• Bachelor’s degree in healthcare administration, radiologic sciences, or related field (Master’s preferred) 

• Minimum of 3–5 years of experience in medical imaging operations or healthcare management 

• Prior supervisory or management experience required 

• Financial acumen and experience with budgeting and performance metrics 

• Ability to manage multiple priorities in a fast-paced environment 

• Commitment to quality, safety, and patient-centered care