What are the responsibilities and job description for the Customer Service Coordinator position at Capital Staffing?
Job description:Do you have a bubbly and enthusiastic personality?Do you consider yourself to be professional and have strong phone skills?If so, please submit your resume today for immediate consideration!Location: Rancho CordovaSchedule: Mon-Fri 8am to 5pmPay: $22/hr Customer Service CoordinatorAre you great on the phone?Do you love helping people?We are looking for a personable, motivated Customer Service Coordinator!!As a cutting-edge software sales and support company dedicated to superior and personal customer service, is looking for a positive, out-going, and friendly professional who will thrive in a fast-paced and multi-tasking environment.Strong communication, phone skills, scheduling abilities, and knowledgeable in Microsoft Word, Excel and Outlook with the ability to type a minimum of 40 WPM are required.Additional knowledge of general computer technology, computer terminology, and other computer applications as well as retail experience is desirable.Specific software and terminology training will be provided as needed.A quick learner, with the ability to work well as a member of a team and on your own is a big plus.You will be responsible for general follow-up, courtesy calls, appointment scheduling, processing and tracking internal packets and checklists, coordinating meetings, assisting to complete various projects, and other customer service duties.You will be required to work closely with our sales, technical, shipping, and admin departments in coordinating and scheduling orders and appointments with our clients.Coordinating with outside vendors and companies will also be required at times. Excellent organizational skills, consideration to internal processes and policies, and the ability to identify and escalate urgent situations are essential for success within our Service Department.About Capital Staffing Inc:Established in 2011, Capital Staffing, Inc is a full service SBE staffing firm, committed to providing a high level of support to all of our employees. We appreciate your choice in partnering with us for your future employment!Capital Staffing, Inc employs a wide range of highly skilled administrative/customer service, accounting/finance, industrial, healthcare, scientific, manufacturing and IT professionals across various industries.Capital Staffing, Inc provides contract, contract to hire, and direct placement recruiting services.We are proud to serve you and our local community!www.capitalstaffing.com
Salary : $22 - $24