What are the responsibilities and job description for the Master Certified Automotive Technician position at Capital Ford of Charlotte?
Elite Technicians Deserve an Elite Shop.
At Capital Ford of Charlotte, we're looking for a Master Certified Automotive Technician who takes pride in their craft, enjoys solving complex diagnostics, and is committed to delivering exceptional workmanship every single day. Whether you've built your career with Ford or have extensive experience with another manufacturer, we're looking for a technician who can tackle advanced repairs, mentor others, and help us deliver an outstanding ownership experience for every customer. Ford dealership experience is strongly preferred, but not required. If you're ready for a dealership that values your expertise, invests in your future, and keeps your bays full, we'd love to meet you.
What You'll Be Doing:
Diagnose, repair, and maintain a wide variety of automotive systems, including engines, transmissions, electrical, suspension, steering, HVAC, and drivability concerns
Perform advanced diagnostics using OEM equipment and manufacturer procedures
Complete repairs efficiently while maintaining exceptional quality and attention to detail
Test-drive vehicles to verify repairs and ensure customer satisfaction
Accurately document repair orders and warranty repairs according to manufacturer standards
Partner closely with Service Advisors to communicate repair recommendations and timelines
Mentor and support apprentice and junior technicians when needed
Maintain a clean, organized, and safety-focused work environment
Continue developing your skills through ongoing factory and technical training
What We're Looking For:
Master Technician certification required (ASE Master, Ford Master, OEM equivalent, or comparable experience)
Previous dealership experience as an Automotive Technician
Ford Dealership Experience Strongly Preferred
Advanced diagnostic, electrical, and drivability troubleshooting skills
Strong work ethic with a commitment to fixing vehicles right the first time
Positive, team-oriented attitude with excellent communication skills
Comfortable using diagnostic software and modern shop technology
Valid driver's license with an acceptable driving record
Ability to successfully complete pre-employment background screenings
What We Offer:
Competitive compensation with outstanding earning potential
Performance and production bonus opportunities
Comprehensive benefits including Medical, Dental, Vision, PTO, 401(k), and more
Paid Ford factory training and ongoing professional development
Modern, well-equipped shop with consistent customer pay and warranty work
Rotating Saturday schedule with lunch provided
Career advancement opportunities within one of the Southeast's fastest-growing automotive groups
A leadership team that respects your expertise and invests in your success
WE ARE CAPITAL.
At Capital Automotive Group, we're building more than great dealerships—we're building careers. With 20 automotive and powersports franchises and more than 1,500 team members, Capital is one of the fastest-growing dealer groups in the Southeast. We're family-owned, growth-focused, and committed to creating an environment where talented technicians can build long-term careers. We believe the best shops are built by great people. That's why we invest in training, provide the tools to succeed, and recognize the value experienced technicians bring to our team every day. We're proud to support our military community and encourage veterans and transitioning service members to apply.
Capital Automotive Group - Where Our Greatest Capital is Our People!
Capital Automotive Group is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities for all qualified applicants and celebrate the unique experiences and perspectives that strengthen our team.
At Capital Ford of Charlotte, we're looking for a Master Certified Automotive Technician who takes pride in their craft, enjoys solving complex diagnostics, and is committed to delivering exceptional workmanship every single day. Whether you've built your career with Ford or have extensive experience with another manufacturer, we're looking for a technician who can tackle advanced repairs, mentor others, and help us deliver an outstanding ownership experience for every customer. Ford dealership experience is strongly preferred, but not required. If you're ready for a dealership that values your expertise, invests in your future, and keeps your bays full, we'd love to meet you.
What You'll Be Doing:
Diagnose, repair, and maintain a wide variety of automotive systems, including engines, transmissions, electrical, suspension, steering, HVAC, and drivability concerns
Perform advanced diagnostics using OEM equipment and manufacturer procedures
Complete repairs efficiently while maintaining exceptional quality and attention to detail
Test-drive vehicles to verify repairs and ensure customer satisfaction
Accurately document repair orders and warranty repairs according to manufacturer standards
Partner closely with Service Advisors to communicate repair recommendations and timelines
Mentor and support apprentice and junior technicians when needed
Maintain a clean, organized, and safety-focused work environment
Continue developing your skills through ongoing factory and technical training
What We're Looking For:
Master Technician certification required (ASE Master, Ford Master, OEM equivalent, or comparable experience)
Previous dealership experience as an Automotive Technician
Ford Dealership Experience Strongly Preferred
Advanced diagnostic, electrical, and drivability troubleshooting skills
Strong work ethic with a commitment to fixing vehicles right the first time
Positive, team-oriented attitude with excellent communication skills
Comfortable using diagnostic software and modern shop technology
Valid driver's license with an acceptable driving record
Ability to successfully complete pre-employment background screenings
What We Offer:
Competitive compensation with outstanding earning potential
Performance and production bonus opportunities
Comprehensive benefits including Medical, Dental, Vision, PTO, 401(k), and more
Paid Ford factory training and ongoing professional development
Modern, well-equipped shop with consistent customer pay and warranty work
Rotating Saturday schedule with lunch provided
Career advancement opportunities within one of the Southeast's fastest-growing automotive groups
A leadership team that respects your expertise and invests in your success
WE ARE CAPITAL.
At Capital Automotive Group, we're building more than great dealerships—we're building careers. With 20 automotive and powersports franchises and more than 1,500 team members, Capital is one of the fastest-growing dealer groups in the Southeast. We're family-owned, growth-focused, and committed to creating an environment where talented technicians can build long-term careers. We believe the best shops are built by great people. That's why we invest in training, provide the tools to succeed, and recognize the value experienced technicians bring to our team every day. We're proud to support our military community and encourage veterans and transitioning service members to apply.
Capital Automotive Group - Where Our Greatest Capital is Our People!
Capital Automotive Group is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities for all qualified applicants and celebrate the unique experiences and perspectives that strengthen our team.