What are the responsibilities and job description for the Telco Data Analyst position at capgemini?
We are looking for a Telecom Functional SME with Data background and strong expertise in Amedocs, OSS and BSS systems to drive business requirements, solution design, and delivery across key telco processes such as Lead-to-Order, Order-to-Activate, and Order-to-Cash.
Key Responsibilities:
Lead requirements gathering and translate business needs into functional specifications.
Design E2E workflows across Product Catalog, CPQ, Order Management, Provisioning, Charging/Rating, Billing, and Service Assurance.
Data Background to perform analysis with strong SQL knowledge
Collaborate with architecture, development, QA, and business teams for solution delivery.
Define user stories, acceptance criteria, and support UAT/E2E testing.
Ensure alignment with TM Forum (eTOM, SID, Open APIs) standards.
Support integration across OSS/BSS platforms and external systems.
Drive process improvements, reduce order fallouts, and enhance customer experience.
Required Skills:
7 years Telecom OSS/BSS functional experience.
Strong knowledge in at least 2-3 domains: CPQ, Order Management, Charging, Billing, Inventory, Assurance, Provisioning.
Hands-on with TMF Open APIs, requirements documentation, and process design (BPMN/UML).
Experience with Agile/SAFe, Jira/ADO, and cross-functional delivery.
Excellent communication and stakeholder management.
Preferred:
Exposure to systems like Amdocs, Netcracker, Ericsson, Nokia, MATRIXX, SAP BRIM, Salesforce, Zuora.
Understanding of 5G, NFV/SDN, and event-driven integrations (Kafka).
Education:
Bachelor's in Engineering, Information Systems, Telecommunications, or equivalent
The pay range that the employer in good faith reasonably expects to pay for this position is $43.92/hour - $68.62/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $44 - $69