What are the responsibilities and job description for the Service Owner of Infrastructure position at Capax Recruitment?
About the Position
PolyPeptide is seeking a proactive and strategic Service Owner of Infrastructure to take end-to-end responsibility for its global infrastructure services. This senior role focuses on network and data center operations and plays a key part in shaping the company’s digital transformation and cloud journey. You will lead infrastructure standards, collaborate with vendors, ensure compliance, and contribute to long-term IT strategies.
About the Department
You will join the Global IS/IT organization, a team dedicated to supporting business operations from strategy to execution. The Infrastructure & Cloud Services team works closely with a global IT partner to deliver infrastructure services across the organization. The team includes two Service Owners (Infrastructure and Server Operations), a Delivery Manager, and an Infrastructure Architect. You will collaborate with architects and stakeholders across the global IT landscape to ensure robust and scalable infrastructure solutions.
Responsibilities
Lead the evaluation and improvement of current infrastructure solutions.
Develop and maintain infrastructure roadmaps in collaboration with IT partners.
Define and uphold standards for hardware and data communication equipment.
Act as a subject matter expert in network technologies (Cisco, Fortinet) and data center platforms (e.g., VMware, HPE SimpliVity).
Ensure documentation and compliance with GxP and other regulations.
Contribute to budget planning and financial oversight.
Collaborate with vendors to ensure quality and compliance in service delivery.
Support transformation initiatives, including sourcing strategies and cloud adoption.
Requirements
Minimum 5 years of experience in IT infrastructure, particularly in network and data communication.
Hands-on experience in roles such as technician, service owner, or infrastructure architect.
Strong knowledge of Cisco, Fortinet, VMware, and hyper-converged infrastructure.
Experience working with outsourced service providers.
Familiarity with regulated environments (e.g., GxP) is a plus.
Fluent in English, both spoken and written.
Experience in industries such as pharmaceuticals, CDMO, food, or chemicals is advantageous.
Strong communication, collaboration, and problem-solving skills.
Self-motivated and proactive with a solution-oriented mindset.
Based in Sweden (Skåne) or Denmark (Zealand/Copenhagen).
Contact
This recruitment is assisted by Capax Recruitment. For more information about the position, please contact Line Kejser at lke@capaxrecruitment.com
Please note: Applications must be submitted via the provided application link. Applications sent by email or other means will not be considered and will be deleted without review.
About PolyPeptide
PolyPeptide is one of the world’s largest contract manufacturers of therapeutic peptides, serving the pharmaceutical and cosmetic industries. As a focused CDMO, it supports global pharma and biotech customers, contributing to the health of millions. With over 1,200 employees and production facilities in Sweden, the USA, Belgium, France, and India, PolyPeptide is headquartered in Zug, Switzerland. The company is on a purpose-driven journey of growth and digital transformation, offering employees the opportunity to make a real impact on global health.