Cashier/Customer Service Associate

Overview

Join our dynamic retail team as a Cashier/Customer Service Associate, where your energy and enthusiasm will create a welcoming environment for every customer. In this role, you will be the friendly face that helps customers complete their purchases, provides exceptional service, and ensures their shopping experience is smooth and enjoyable. Your multitasking skills and attention to detail will drive sales, maintain store organization, and foster customer loyalty. This paid position offers an exciting opportunity to develop your retail expertise while making a positive impact every day.

Duties

• Operate cash registers and POS (Point of Sale) systems accurately to process retail sales transactions efficiently.
• Provide excellent customer service by greeting shoppers, answering questions, and assisting with product inquiries.
• Handle cash drawer operations with precision, including cash handling, balancing registers, and managing cash register operations.
• Upsell products and promote store specials or new items during customer interactions to enhance sales.
• Stock shelves, organize displays, and assist with merchandising to ensure the store remains attractive and well-organized.
• Conduct product demos when applicable to showcase features and benefits of items, encouraging customer engagement.
• Maintain professional phone etiquette when assisting customers over the phone or via online inquiries.
• Support inventory management by stocking products, conducting stock checks, and assisting with store merchandising efforts.
• Assist in supervising team members during shifts, providing guidance on customer service standards and operational procedures.
• Ensure a clean, safe shopping environment by adhering to safety protocols and maintaining store cleanliness.

Skills

• Proficiency in POS systems and cash register operations with strong basic math skills for accurate transactions.
• Prior retail sales experience, especially in grocery or general merchandise stores, is highly desirable.
• Excellent communication skills to engage with diverse customers effectively and courteously.
• Bilingual abilities are a plus to serve a broader customer base confidently.
• Demonstrated supervising experience or leadership skills to support team collaboration and training efforts.
• Knowledge of retail store product knowledge and merchandising techniques to assist customers effectively.
• Experience with grocery store operations or familiarity with grocery products enhances your ability to assist shoppers efficiently.
• Strong phone etiquette for professional communication over the phone or digital channels.
• Ability to perform retail math accurately for cash handling, balancing registers, and processing transactions smoothly.

Join us as a Cashier/Customer Service Associate where your proactive attitude fuels positive shopping experiences! We’re dedicated to supporting your growth in a lively environment that values teamwork, initiative, and exceptional service delivery.

Pay: $13.50 - $14.50 per hour

Work Location: In person

Salary : $14 - $15