What are the responsibilities and job description for the Hotel Maintenance Technician position at Candlewood Suites?
Job Overview
Responsible for preventative and corrective maintenance of the entire hotel facility, including electrical, refrigeration, plumbing, heating and cooling, structural, ground care, and parking area. Performs preventive and corrective maintenance on hotel equipment and tools. Enforce policies, procedures and standards as established by Brand and Company.
Duties and Responsibilities
· Ensures maintenance and repair service level is maintained to include electrical, plumbing, refrigeration, heating and cooling, structural, grounds, parking areas, and exterior sidewalks.
· Ensures timely response to requests for services by guests, employees, and management to include repair and/or replacement of fixtures and furnishings.
· Monitors the level and quality of services performed by outside contractors in accordance with all lease agreements, service contracts and warranties.
· Maintains accurate records to include serial numbers of all equipment and logs of maintenance activities as required by law, local ordinance, health regulation and brand standards.
· Ensures implementation of ongoing Preventive Maintenance and Energy Conservation programs as required by brand and company.
· Maintains emergency procedures and equipment, and assists with implementation of emergency procedures for the safety of guests and employees.
· Maintains a clean and orderly work area free of all hazards. This includes grounds, parking areas, equipment rooms, and maintenance office.
· Maintains the pool/hot tub according to department of health standards and brand standards.
· Maintains and secures adequate inventory of tools and supplies for optimal employee productivity.
· Comply with all OSHA standards and be aware of any potential chemical hazards and protective equipment requirements.
· Monitor actual departmental costs and ensures that costs do not exceed budget.
· Comply with policies and procedures. Practice safe work habits and comply with safety, security sanitation, and emergency procedures. Promptly reports emergencies, accidents, injuries, missing articles, damaged equipment/tools, and safety hazards to management.
· Perform other duties and special projects as assigned by Management.
· May serve as “Manager-on-Duty” as required.
· Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
· Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
· Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
· Ability to travel to attend workshops, tradeshows, conventions, etc.
· May be required to work nights, weekends, and/or holidays
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.
- Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
- Must have exceptional customer service skills
- Ability to read, write and speak English to clearly understand and communicate with employees and guests.
- Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
- Ability to work well in a team environment
- Communications skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organization and training abilities are used often.
· Job requires working inside as well as out of doors in all weather conditions. Aspects of job may require working in extreme temperatures. Extreme is defined as temperatures sufficient to cause marked bodily discomfort unless the worker is provided with exceptional protection.
· Working in small confined areas in awkward positions is required.
· Physical activities include walking, talking, seeing, hearing, reaching, holding, grasping, stooping, bending, crawling, stretching, kneeling.
· Considerable dexterity of hands, fingers, and wrists is required.
· Ability to walk and stand for long periods is required.
· Ability to lift and carry 100 pounds.
· Ability to use body members, hand tools or other devices to lift, hold and carry materials
· High school or equivalent education required. Bachelor's Degree or technical school degree preferred.
· One years of hands-on experience working on minor electrical, painting, plumbing and HVAC repairs preferred. Experience in a hotel engineering department highly desired.
· Ability to obtain and/or maintain any government required licenses, certificates or permits.
Compliance with state and local laws is required.
· Must possess a valid driver’s license and acceptable driving record.
· All employees must maintain a neat, clean and well-groomed appearance
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- How many years of hotel or rental maintenance experience do you possess?
- Are you available to work weekends?
- What is your desired rate of pay?
- Please describe your maintenance skills, experience, and any certifications.
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Job Training