What are the responsibilities and job description for the Sales Training Specialist position at Candex?
The Role
As the Sales Training Specialist you will be responsible for designing, delivering, and continuously improving our Go-To-Market (GTM) training programs to ensure our teams are equipped with the necessary skills and knowledge to drive growth and achieve targets. You will collaborate closely with the VP, Sales to create a comprehensive training strategy that aligns with our business goals.
Responsibilities
As the Sales Training Specialist you will be responsible for designing, delivering, and continuously improving our Go-To-Market (GTM) training programs to ensure our teams are equipped with the necessary skills and knowledge to drive growth and achieve targets. You will collaborate closely with the VP, Sales to create a comprehensive training strategy that aligns with our business goals.
Responsibilities
- Training Program Development: Design and develop comprehensive sales training programs, including onboarding, product knowledge, sales techniques, and ongoing development initiatives.
- Content Creation: Create engaging and effective training materials, such as presentations, manuals, e-learning modules, and workshops tailored to various learning styles.
- Delivery of Training: Facilitate training sessions virtually and sometimes in-person, ensuring an interactive and impactful learning experience for all participants.
- Assessment and Feedback: Develop assessment tools to evaluate training effectiveness and gather feedback from participants to refine and improve training programs.
- Collaboration: Work closely with sales leadership to identify training needs and priorities, and collaborate with product teams to ensure training materials reflect the latest product updates.
- Performance Analysis: Analyze sales performance data to identify skill gaps and training needs, and adjust training programs accordingly to address these gaps.
- Leadership and Mentorship: Mentor and coach sales team members to enhance their skills and performance, fostering a culture of continuous learning and development.
- Bachelor’s degree in Learning and Development (L&D), Business, Marketing, Education, or a related field.
- 2 years of experience in Sales Training or a similar role within the SaaS or fintech industry.
- Strong understanding of sales processes and methodologies.
- Excellent communication and presentation skills.
- Ability to design and deliver engaging training content.
- Proficiency in using e-learning tools and platforms.
- Strong analytical skills to assess training effectiveness and sales performance.
- The ability to motivate and inspire others.
- Adaptability and creativity in developing training solutions.
- We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
- Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
- Parental Leave – Take meaningful time to bond with your growing family.
- Flexible Work Environment – Balance life and work with adaptable schedules.
- Global Team Mindset – Join a diverse, international team that thinks beyond borders.
- Home Office Setup – Get the gear and support you need to work comfortably from anywhere.
- Professional Development – Grow your skills with training and learning sessions.
- Internal Mobility – Explore new global roles and career paths without leaving the company.
- Team Outings – Connect and celebrate with colleagues through regular social events.
- Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything.
- Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.
- Innovate to Simplify - we continuously look for simpler ways to do everything.
- Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.
- Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.
- Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.
- Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.
- Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.