Administrative Assistant-BH

Essential Duties and Responsibilities

• Review and maintain all Behavioral Health employee files.
• Review and maintain the training/certification/licensure log for all Behavioral Health employees to ensure all required trainings and renewals are completed and filed within required timeframes.
• Maintain a working knowledge of program expectations for record documentation, as well as facility and program policies.
• Maintain positive working relationships with all staff members.
• Provide a pleasant and welcoming attitude toward community members seeking assistance in person or by phone.
• Meet with supervisor weekly to discuss current and future work duties.
• Maintain program logs as specified by the supervisor.
• Schedule all assessment and intake appointments and keep the supervisor updated on this process.
• Assist referral sources with making referrals to outpatient and residential treatment programs and review referrals with the supervisor.
• Update and maintain referral logs for all treatment programs.
• Notify all appropriate staff of upcoming assessment and intake appointments via email.
• Perform receptionist duties for Behavioral Health and other programs as specified by the supervisor.
• Complete monthly client follow-ups and maintain this data in the outcomes log.
• Maintain the outcomes binder.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Must be at least 21 years of age.
• Must pass background check, drug screening.

Supervisory Relationship

Reports to: Facility Quality Assurance Supervisor

Skills and Knowledge Required

• Strong written and verbal communication skills.
• Excellent attention to detail.
• Basic computer skills with the ability to complete multiple tasks simultaneously.

Prior Experience Required

• Experience in a position requiring flexibility in performing varied work duties.
• Proficiency in Microsoft Word, Excel, and basic computer operations.

Personal Qualities

• Ability to work independently with minimal supervision.
• Friendly, welcoming, and helpful demeanor toward community members seeking assistance.
• Strong retention skills and the ability to learn new processes quickly.
• Willingness to ask questions and follow designated procedures as directed.

Travel and Special Requirements

• Occasional travel may be required for job-related training or Center business.

Work Schedule

• Full-time position requiring a 40-hour workweek.

Safety Sensitive Position

This position is designated as a Safety Sensitive Job Classification under the Oklahoma Medical Marijuana and Patient Protection Act (63 O.S. § 427.1 et seq., effective August 29, 2019).
Employees in this classification are subject to disciplinary action, up to and including termination, if they test positive for marijuana components or metabolites, even with a valid medical marijuana license.