What are the responsibilities and job description for the Lodge & Spa Bellman/Valet position at Callaway Gardens?
ABOUT US:
Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Responsibilities & Duties
- Warmly greet and welcome guests upon arrival and departure.
- Assist guests with loading, unloading, and transporting luggage.
- Provide professional and efficient valet parking services.
- Assist guests with directions, resort information, and general questions.
- Maintain a friendly, professional, and service-oriented presence at all times.
- Handle guest vehicles and personal belongings with care and professionalism.
- Support the Lodge & Spa and other resort departments as needed.
- Maintain a clean and organized arrival and valet area.
- Deliver exceptional guest service and help create a positive first and last impression of the resort.
Qualifications & Requirements
- Must be at least 18 years of age.
- Must possess a valid, clean driver's license.
- Previous hotel, resort, valet, bell service, or hospitality experience is preferred but not required.
- Excellent guest service and communication skills are required.
- Must be personable, professional, dependable, and comfortable interacting with guests.
- Ability to safely lift and carry up to 60 pounds.
- Ability to stoop, bend, climb, stand, and walk for extended periods.
- Must be comfortable working outdoors in varying weather conditions.
- Must be available to work nights, weekends, and holidays.
- Ability to work independently while also being a dependable member of the team.