Resort Hair Stylist - [S]

Callaway Resort & Gardens (CGR) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason J. Callaway 75 years ago. Currently CGR is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating®. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Essential Duties and Responsibilities 

• Provide professional hair services, including haircuts, blowouts, styling, shampooing, conditioning, hair coloring, highlighting, and other services within the stylist’s qualifications. 

• Consult with guests to understand their needs, preferences, and desired results while recommending appropriate services and products. 

• Deliver personalized service that reflects the resort’s commitment to exceptional hospitality and guest satisfaction. 

• Prepare for guest appointments by ensuring the workstation, tools, and equipment are clean, organized, and properly sanitized. 

• Maintain knowledge of current hair trends, techniques, products, and professional standards. 

• Recommend and promote appropriate salon retail products and additional services to enhance the guest experience and support revenue goals. 

• Maintain accurate service records, appointment information, and guest preferences as required. 

• Manage appointment schedules efficiently, accommodate guest requests when possible, and communicate scheduling needs with the spa team. 

• Maintain a clean, organized, and inviting salon environment in accordance with resort standards and applicable health and sanitation regulations. 

• Work collaboratively with spa professionals, front desk personnel, and other resort departments to ensure seamless guest service. 

• Support resort weddings, special events, bridal parties, and other group bookings as needed. 

• Assist with salon inventory, product organization, and supply management. 

• Follow all resort policies, procedures, grooming standards, and safety guidelines. 

• Perform other duties as assigned to support the success of the spa, salon, and resort. 

Qualifications 

• Current cosmetology license in the state of Georgia. 

• Previous salon experience preferred; resort, hotel, spa, or luxury hospitality experience is a plus. 

• Proficiency in hair cutting, styling, blowouts, and other applicable salon services. 

• Strong communication, consultation, and interpersonal skills. 

• Excellent customer service skills with a professional, friendly, and welcoming demeanor. 

• Ability to work independently and as part of a team. 

• Strong organizational skills and attention to detail. 

• Ability to adapt to changing guest needs and a fast-paced hospitality environment. 

• Commitment to maintaining a polished, professional appearance and a high standard of service. 

Work Environment and Schedule 

• Work is performed in a resort spa and salon environment. 

• Schedule may include weekends, holidays, evenings, and peak resort periods based on business needs. 

• Flexibility is required to accommodate guest appointments, weddings, special events, and seasonal demand. 

• Physical requirements may include standing for extended periods and safely handling salon tools and products. 

Guest Service Expectations 

Every interaction should reflect the resort’s commitment to exceptional hospitality. The Resort Hair Stylist is expected to anticipate guest needs, provide personalized recommendations, maintain professional standards, and create a welcoming experience that encourages guest satisfaction, loyalty, and repeat visits.