What are the responsibilities and job description for the Administrative Assistant/Receptionist position at California Pools & Landscape?
We are hiring an energetic individual who is passionate about customer service and excited to learn a new industry!
California Pools & Landscape is a nationally awarded pool and landscape company with a commitment to delivering superior products with excellent customer service. Every employee at CPL is committed to the philosophy that we are not only building outdoor living environments but we are also building relationships on a foundation of respect and honor between our customers, our teammates, and the other businesses we work with. To be a successful employee at our company you have to have a passion for customer service and a desire to be a part of building amazing projects.
SUMMARY
The position requires a friendly and energetic demeanor while handling front office reception and administration duties. This includes but not limited to greeting guests and making them feel welcome, answering phones, handling company inquiries, customer service assistance, and other office clerical duties.
Hours
This position requires a Tuesday-Saturday schedule, the hours are 8am to 5pm (Saturdays are required).
PRIMARY RESPONSIBILITIES
- Work within a team dynamic to support the mission of California Pools & Landscape
- Assist customer with project related questions
- Support sales staff/designers with contract paperwork
- Answer phones and operate phone transfer system
- Answer inquiries about the company
- Greet visitors warmly and make sure they are comfortable
- Ensure the office is tidy
- Take payments both over the phone and in-person
- Sign for incoming packages and prepare outgoing packages
- Perform scanning, filing, and clerical duties
- Take and relay messages through our company system
- Assist customers with product questions or construction inquires
REQUIREMENTS
- A can do attitude
- Is a Jack/Jill of all trades - willing to do any task with efficiency and accuracy
- Action oriented, problem solver, who can anticipate the needs of the team
- Highly effective communication skills both oral and written
- Strong interpersonal skills to build rapport with customers and other employees
- Organizational skills and effective time management to succeed in a fast-paced environment
- 1-2 years of office clerical or reception experience
- Proficiency with Microsoft Office
This position is contingent upon successful completion of a background check and a negative drug screen
BENEFITS
PTO, PSL, medical, dental, and 401K with company matching.
Job Type: Full-time
Salary: $20.00 - $22.00 per hour
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Tell me about yourself.
- What interests you most about this position?
- What kind of work environment do you thrive in?
Work Location: In person
Salary : $20 - $22