Student Enrollment Coordinator

Job Summary

California Miramar University (CalMU) is a nationally accredited institution specializing in affordable, flexible degree programs in Business and Technology, including Associate, Bachelor’s, Master’s, and Doctorate degrees. Catering to working professionals, military personnel, and international students, CalMU offers online and hybrid learning options to support diverse learning needs. The university emphasizes real-world applications, career readiness, and a diverse and inclusive community.

About the Role

We are seeking a dedicated and adaptable Enrollment Coordinator to support prospective and newly enrolled students throughout their admissions journey. This entry-level position is ideal for individuals with experience in financial aid, admissions, or military/veteran student support, and who are eager to grow within a dynamic environment.

This role supports multiple stages of the enrollment process and requires strong communication skills, attention to detail, and the ability to guide students through onboarding steps with clarity and care. Candidates with experience in either enrollment/admissions or military and veteran services are encouraged to apply.

Key Responsibilities

Student Outreach & Onboarding

• Conduct welcome calls and provide onboarding support for newly enrolled students
• Assist military and veteran students with education benefit questions
• Help students understand admissions requirements, documentation needs, and next steps
• Request, verify, and manage transcripts and related records

Lead Management & Enrollment Support

• Manage prospective student leads in the CRM and conduct timely follow-ups
• Qualify and guide students through the application process
• Support enrollment goals by tracking progress and collaborating with team members
• Maintain accurate records and ensure compliance with enrollment processes

Event, Marketing & Administrative Support

• Coordinate virtual and in-person recruitment events
• Support marketing and outreach initiatives
• Assist with ordering and maintaining recruitment materials and university swag
• Coordinate travel arrangements and other administrative tasks as needed

Minimum Qualifications

• Bachelor’s degree from an accredited institution
• At least 1 year of experience in enrollment, admissions, student services, financial aid, or a related role
• Strong communication skills across phone, email, and in-person interactions
• Experience using CRM or SIS platforms (such as Slate, Salesforce, Ellucian, HubSpot)
• Strong organizational skills with high attention to detail
• Ability to work in a hybrid environment in San Diego or on-site in San Jose

Preferred Qualifications

• 5 years of experience in enrollment, admissions, or higher education
• Experience supporting military or veteran students
• Event planning or coordination experience
• Familiarity with financial aid processes or military education benefits
• Experience in higher education, EdTech, military support services, or customer-facing roles

Key Skills for Success

• Proactive and student-centered communication
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving and critical-thinking skills
• Comfort with data, reporting, and CRM-driven workflows
• Collaboration and teamwork across departments
• Adaptability in a fast-moving, changing environment

Work Schedule

• Full-time, 40 hours per week
• Occasional early mornings, evenings, or weekends for recruitment events

Pay: $24.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in San Diego, CA 92108