TAX TECHNICIAN III, BOARD OF EQUALIZATION

Position Details

Job Code #:

JC-521266

Position #(s):

291-316-1975-016

Working Title:

Tax Technician III

Classification:

TAX TECHNICIAN III, BOARD OF EQUALIZATION

$4,246.00 - $5,319.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Discover what makes CDTFA an employer of choice by exploring a video of our vibrant campus!

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

Department Website: http://www.cdtfa.ca.gov

Job Description And Duties

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video

This position is located in Headquarters.

The California Department of Tax and Fee Administration (CDTFA) is searching for talented individuals to join our team as a Tax Technician III to work in the Customer Service Center (CSC). The CSC responds to over 600,000 calls, 17,000 e-mails, 27,000 chats per year, providing customers and taxpayers with information on more than 42 CDTFA tax and fee programs.

The Tax Technician (TT) III exercises a high degree of initiative, judgment, and independence while performing duties involving difficult and complex technical work. This includes, but is not limited to, responding to telephone inquiries from the CDTFA's toll-free line and providing information regarding current tax laws, account receivables, delinquencies, and various tax and fee programs administered by the CDTFA. The incumbent is responsible for processing returned mail, forms, and other types of correspondence. The incumbent acts as team lead and trainer for TT level staff.

Training and development assignments may be considered. All applicants will be considered; however, SROA/Surplus will be given priority.

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Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

This is the link to the exam bulletin for the TAX TECHNICIAN III

You will find additional information about the job in the Duty Statement .

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Late phone coverage may be required.
• Mandatory overtime may be required.
• Working hours for this position could be as early as 7:30 a.m., and as late as 5:30 p.m.
• Punctual, reliable, consistent attendance.
• Travel may be required up to five percent (5%) of the time, for training purposes.
  
  

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.