What are the responsibilities and job description for the Front Desk Receptionist position at Cadence Care Network?
Cadence Care Network believes in building a cohesive team of managers and staff. We know that our employees are our most valuable assets in delivering quality service to the children and families that we serve. It is our collective goal to evolve, providing quality services to meet the ever-changing needs of the community.
The Front Desk Receptionist/Records Clerk serves as the first point of contact for clients and visitors, providing professional, courteous front office support in a behavioral health setting. This role is responsible for answering and directing calls, processing referrals and intakes, verifying insurance, scheduling assessments, maintaining client records, and ensuring compliance with HIPAA and state regulations. The position requires strong organizational skills, attention to detail, effective communication, and the ability to multitask in a fast‑paced medical office environment.
Required Qualifications
Minimum of High School Diploma. Experience in a medical office setting. Experience in Microsoft Excel and Word. Proper phone etiquette and communication skills. Ability to get along with others and good organizational skills. Good time management skills. Proficient in multitasking. Computer, typing, record keeping, and electronic filing skills.
Must be able to pass pre-employment drug screening and the ODJFS required criminal record check.
Benefits
Health, Dental, Vision and Life Insurance
403b Retirement Planning
PTO (Paid Time Off)
The Front Desk Receptionist/Records Clerk serves as the first point of contact for clients and visitors, providing professional, courteous front office support in a behavioral health setting. This role is responsible for answering and directing calls, processing referrals and intakes, verifying insurance, scheduling assessments, maintaining client records, and ensuring compliance with HIPAA and state regulations. The position requires strong organizational skills, attention to detail, effective communication, and the ability to multitask in a fast‑paced medical office environment.
Required Qualifications
Minimum of High School Diploma. Experience in a medical office setting. Experience in Microsoft Excel and Word. Proper phone etiquette and communication skills. Ability to get along with others and good organizational skills. Good time management skills. Proficient in multitasking. Computer, typing, record keeping, and electronic filing skills.
Must be able to pass pre-employment drug screening and the ODJFS required criminal record check.
Benefits
Health, Dental, Vision and Life Insurance
403b Retirement Planning
PTO (Paid Time Off)
Salary : $19 - $24