What are the responsibilities and job description for the Order Management position at C&G Construction Supply Company?
Job Overview
We are seeking a dynamic and detail-oriented Order Management & Billing Specialist to join our team. In this vital role, you will oversee the end-to-end order processing and billing functions, ensuring seamless coordination across supply chain, manufacturing, procurement, and logistics operations. Your expertise will help optimize order accuracy, improve cash flow, and enhance customer satisfaction. This position offers an exciting opportunity to contribute to a fast-paced environment where efficiency and precision drive success.
Responsibilities
Customer Orders & Material Sourcing
- Receive and respond to customer material requests via email and phone
- Identify appropriate vendors based on material needs
- Request vendor quotes
- Prepare customer estimates and follow up for approval
- Collect and manage customer project information sheets
Order Fulfillment & Logistics
- Coordinate material releases based on customer timelines
- Schedule vendor deliveries to job sites or C&G's warehouse
- Coordinate with warehouse management for internal deliveries
- Track order status and proactively communicate updates to customers
Billing, Accounting & Records Management
- Process vendor bills (AP) accurately and timely
- Generate and issue customer invoices (AR)
- Ensure all transactions are properly recorded in the accounting system
- Maintain organized documentation for orders, releases, and invoices
- Assist with reconciling discrepancies between vendor bills and customer invoices
General Operations Support
- Provide timely, professional customer service
- Track orders, confirmations, and follow-ups to completion
- Support internal operations and reporting as needed
Qualifications
- 2 years experience in operations, order management, logistics, or accounting support
- Strong organizational and follow-up skills
- Comfortable managing multiple orders and deadlines simultaneously
- Experience with QuickBooks (or similar accounting software) preferred
- Strong written and verbal communication skills
- Detail-oriented with a high level of accountability
Job Type: Full-time
Pay: $50, $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $55,000