What are the responsibilities and job description for the Sales Associate- Premier Retail Bakery position at By the Way Bakery?
Join Our Award-Winning Bakery Team!
By the Way Bakery is a high-end specialty bakery offering exceptional gluten-free, dairy-free, and kosher pareve treats that taste as good as – if not better than – traditional baked goods. With four successful locations and partnerships with Whole Foods and other high-end retailers, we're looking for a passionate Sales Associate.
We're specifically seeking candidates with retail team supervision. No restaurant experience required.
As a Sales Associate, you’ll be an essential part of our team, working hands-on with customers and teammates to ensure smooth daily operations. You’ll help deliver the outstanding service and premium quality we’re known for, all while contributing to a positive and professional store environment.
We're looking for enthusiastic and engaging Counter Associates to join our team at our Upper West Side location (2440 Broadway, NYC).
Key Responsibilities
Customer Experience Excellence
- Provide friendly, knowledgeable service that reflects our premium brand
- Support teammates in learning customer service best practices
- Answer customer questions with enthusiasm and product knowledge
Daily Operations
- Follow all opening and closing procedures with care
- Help maintain health, safety, and company standards
- Keep the store clean, organized, and visually appealing
Team Collaboration
- Work closely with your team to create a positive, supportive environment
- Take pride in your role and contribute to a strong team culture
- Set a positive example through great service and attention to detail
Inventory & Merchandising
- Assist with receiving and restocking products from our kitchen and distributors
- Ensure products are fresh, well-stocked, and properly rotated
- Help create attractive displays that showcase our quality and drive sales
Shifts Available:
- Morning Shift: 7:00 AM – 1:00 PM (occasionally earlier)
- Evening Shift: 1:00 PM – 7:00 PM
- Days: Weekdays and weekends required
- Part-time: 3–4 shifts per week
- Holiday availability required (including Rosh Hashanah, Thanksgiving, and Christmas)
- This is not a seasonal position - we're seeking long-term team members (6 months minimum
Requirements:
- Education: High school diploma or equivalent (required)
- Certification: NYC Food Handlers Certificate (preferred; must be obtained after hire if not already held)
Love creating joyful customer experiences and working with high-quality, handmade baked goods? We’d love to meet you!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 18 per week
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- New York, NY 10024 (Required)
Work Location: In person
Salary : $18