What are the responsibilities and job description for the Quality Assurance Manager position at BY Recruiting?
We are seeking an experienced and driven Quality Manager to join a growing, innovative manufacturing organization. This role is responsible for implementing and maintaining a robust Quality Management System (QMS) across multiple sites domestically and internationally, in alignment with internal standards, customer requirements, and applicable regulatory frameworks.
The Quality Manager will partner closely with operational leaders and process owners to ensure compliance, drive continuous improvement, and support organizational performance objectives. This is an excellent opportunity for a quality leader who thrives in a fast-paced, multi-site environment and enjoys building scalable systems that support long-term growth.
Key Responsibilities:
- Organize, implement, and maintain the Quality Management System (QMS) across all company locations
- Ensure compliance with applicable quality standards, customer requirements, and legal regulations (e.g., ISO-based standards)
- Provide high levels of internal and external customer support by investigating and resolving quality issues and complaints
- Train teams on quality procedures and provide ongoing methodological support
- Define, monitor, and report on quality performance indicators and documentation systems
- Lead quality improvement initiatives in collaboration with operational leadership
- Establish quality objectives, audit plans, and monitoring processes
- Develop, update, and maintain quality procedures, work instructions, and guidelines
- Stay current on evolving quality regulations and standards
- Identify root causes of quality issues, implement corrective actions, and verify effectiveness
Qualifications & Requirements:
- Strong understanding of quality standards and regulatory compliance at the federal, state, and local levels
- Working knowledge of risk management tools and methodologies
- Experience with manufacturing processes, including machining, welding, finishing, and metrology (e.g., CMM controls)
- Excellent written and verbal communication skills for reporting, training, and cross-functional collaboration
- Strong attention to detail with the ability to work under deadlines and manage competing priorities
- Proven analytical, critical-thinking, and problem-solving abilities
Preferred Experience & Education:
- Bachelor’s or Master’s degree in Mechanical, Industrial, Manufacturing, or related Engineering field
- 5–10 years of experience in Quality Management or Quality Control within a manufacturing environment
- QMS and Internal Auditor certifications strongly preferred
- Proficiency with Microsoft Office and standard business software tools
Compensation & Benefits:
- Competitive salary
- Comprehensive benefits package