Senior Jewelry Merchandising Specialist

ROLE DESCRIPTION:

The Senior Jewelry Merchandising Specialist will play a key role in driving the commercial performance and strategic development of the North American jewelry business. This role combines strong analytical capabilities with a deep understanding of product, client behavior, and market dynamics to optimize assortment, inventory, and sales performance across both retail and e-commerce channels. The ideal candidate will take ownership of key business KPIs and act as a cross-functional partner to ensure alignment and execution excellence. They will work cross functionally with local teams, Merchandising, Customer Service, Inventory Control and Operations, and Wholesale to facilitate movements to support a growing area of the business. This role requires demonstration of professional judgment, communicating effectively across all levels of management throughout various departments with excellent interpersonal, verbal, and written skills.

PERFORMANCE & REPORTING

• Weekly analysis/reporting highlighting the jewelry business for North America Retail network
• Monthly, Quarterly, Annual, Assortment Revision
• Ad-hoc business reviews as needed
• Qualitative and quantitative competition & report on the overall jewelry market
• Translate data into actionable insights to support decision-making and strategic planning
• Share valuable information about coverage rates for key products to Manager and VP of Merchandising
• E-Commerce Merchandising Partnership – With Merchandising Manager, develop and execute strategies and plans to manage and oversee the E-com assortment and communicate opportunities through tools like Notify Me

PRODUCT MOVEMENTS

• Monitor inventory in Travel Kit and rebalance weekly to DOS Network
• Rebalance non TSL products across the network to support the sales trend
• Execute ad-hoc rebalances for events with Manager guidance
• Discontinued Product Cleanup (Quarterly)

WHOLESALE

• Manage DOS Spot Orders and inventory tracker
• Liaise with Central Merchandising for S5/S6 requests that require approval
• Assist with product management for BP events throughout the year and track sales to create in depth reporting

FILE AND DATABASE MANAGEMENT

• Create and manage line sheets and other useful documents that clearly share the full active assortment and all pertinent information to be shared with key stakeholders
• Utilize Excel and BI tools (e.g., Tableau, Power BI) to analyze data, build dashboards, and drive insights
• Create and distribute Newsletters introducing novelty products to the DOS & BP markets
• Create & update Merchandising Calendar with Novelty launch dates and product information
• With Manager, create and manage Informational and Process and Procedure files to be shared with key stakeholders
• Special Orders, Transfer Policy, Sizing, Classifications, etc.
• Become an expert in active core products to be able to answer questions from retail and BP networks

SPECIAL ACTIVITIES AND PROJECTS

• Executing special projects and reporting assigned by VP of Merchandising and manager as needed to support the development of the North American jewelry business
• Full calendar awareness of all special events related to both DOS & BP activations

QUALIFICATIONS AND EXPERIENCE

• 4 years of merchandising experience
• High Level Excel Skills & IT Applications (SAP, BW, and Power BI)
• Strong retail math skills
• Luxury industry experience, demonstrated understanding of high-end retail
• Able to accurately analyze historical data and forecast emerging trends
• Strong sense of accountability, self-drive, and the ability to function independently
• You have an entrepreneurial spirit and enjoy being innovative and resourceful
• Ability to work in a demanding, fast paced environment and manage multiple priorities
• Effective at time management and organizational skills
• Excellent communication skills both written and verbal with timeliness and acute attention to detail
• Highly organized and possess proven critical thinking skills