IT Support Technician

Our client is seeking a skilled, service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You’ll play a key role in keeping systems running smoothly and users supported while being part of a collaborative and values-driven team.

COMP: Up to $28/hour (based on experience)

CONVERSION COMP: $50K - $55K salary and 20%-25% yearly bonus

WHY WORK WITH US:

At BCT, we don’t just place people, we support them. Here’s what we offer:

• Up to 60% paid medical insurance for employees
• $50,000 life insurance policy on us
• Coverage for home, auto, pets, legal services & identity theft
• Dental & Vision insurance, 401K match, Short and Long-Term Disability
• Flexible Spending Account for healthcare and dependent care
• Anniversary bonuses to celebrate your commitment
• Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL BE DOING:

• Be the first line of support: manage IT requests via phone, email, and ticketing systems
• Prioritize and resolve issues within SLA based on severity and impact
• Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality
• Collaborate on team training and documentation
• Identify and propose process improvements and help implement them
• Uphold company policies and confidently communicate when something isn’t aligned

WHAT YOU’LL BRING:

• Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience
• Proficiency or strong interest in:
• Azure Virtual Desktop (AVD)
• Microsoft Entra ID
• Office 365
• Intune / MDM platforms
• A customer-first mindset with strong organizational and communication skills
• A passion for clean processes, clear documentation, and continuous learning

APPLY TODAY! CP #8518