What are the responsibilities and job description for the IT Support Technician position at Business Centric Technology?
Our client is seeking a skilled, service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You’ll play a key role in keeping systems running smoothly and users supported while being part of a collaborative and values-driven team.
COMP: Up to $28/hour (based on experience)
CONVERSION COMP: $50K - $55K salary and 20%-25% yearly bonus
WHY WORK WITH US:
At BCT, we don’t just place people, we support them. Here’s what we offer:
- Up to 60% paid medical insurance for employees
- $50,000 life insurance policy on us
- Coverage for home, auto, pets, legal services & identity theft
- Dental & Vision insurance, 401K match, Short and Long-Term Disability
- Flexible Spending Account for healthcare and dependent care
- Anniversary bonuses to celebrate your commitment
- Referral bonuses from $500–$2,000, bring great people with you!
WHAT YOU’LL BE DOING:
- Be the first line of support: manage IT requests via phone, email, and ticketing systems
- Prioritize and resolve issues within SLA based on severity and impact
- Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality
- Collaborate on team training and documentation
- Identify and propose process improvements and help implement them
- Uphold company policies and confidently communicate when something isn’t aligned
WHAT YOU’LL BRING:
- Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience
- Proficiency or strong interest in:
- Azure Virtual Desktop (AVD)
- Microsoft Entra ID
- Office 365
- Intune / MDM platforms
- A customer-first mindset with strong organizational and communication skills
- A passion for clean processes, clear documentation, and continuous learning
APPLY TODAY! CP #8518
Salary : $50,000 - $55,000