Internal Communications Manager

Buro Happold is looking for a dynamic and strategic Internal Communications Manager to join our US Marketing team based in either NYC or Boston. This is a unique opportunity to shape the voice of Buro Happold’s internal communications in the United States and play a key role in how we engage, inform, and inspire our people.

We are seeking someone who can partner closely with senior stakeholders to develop and implement a thoughtful, creative, and effective internal communications strategy tailored to our US region. This role will also lead the design, content, and ongoing management of our internal intranet platform, transforming it into a central hub for communication and connection.

Here at Buro Happold, expect the exceptional.

From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary.

Your next role

• Internal Communications:
• Collaborate with US leadership and US Head of Marketing to craft and execute a regional internal communications strategy that aligns with our global vision and values.
• Work with our Global Head of Internal Communications and be part of a global internal communications community to ensure our regional messaging aligns and amplifies our global messaging strategy.
• Partner with HR, Operations, Finance and other departments to support change communications, employee engagement, and organizational updates.
• Serve as a trusted advisor to senior leaders, drafting key messages, leadership updates, and scripts for internal videos and presentations.
• Lead the redesign and content strategy for our SharePoint-based intranet, ensuring it is intuitive, engaging, and informative for all US employees.
• Create and manage a communications calendar to ensure timely, relevant, and consistent messaging across all internal channels.
• Monitor engagement and feedback to continuously improve communication effectiveness.
• Stay informed about industry trends, best practices, and emerging technologies in internal communications.
  
  
  

Your Skills And Experience

• Bachelor's degree or post-graduate qualification in communications, marketing, or related field, desirable but not essential.
• Extensive experience at a senior level in internal communications, preferably in a global organization.
• A strategic thinker with a strong creative eye and exceptional writing skills with the ability to craft clear, concise, and compelling messages for diverse audiences.
• Confidence in working with senior leaders and translating their vision into impactful messaging.
• Experience managing or designing intranet platforms (SharePoint experience a must).
• Ability to write from a blank page, conduct interviews, and distill technical information into engaging content.
• Strong editorial skills with keen attention to detail, tone, and voice.
• A collaborative mindset and the ability to work across teams and time zones.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
  
  
  

What we offer:

• Salary range of $100,000 – $120,000 (This will be determined based on factors such as geographic location, skills, education, and/or experience)
• Generous benefits package
• Annual discretionary bonus
• Generous PTO (4 weeks) in addition to 10 paid holidays
• 401k with company match
• Hybrid working & summer hours
• Reimbursement for certain professional licenses and associated renewals and exam fees
• Global network of experts
• Learning and development opportunities
• Be a part of our Young Employees Forum, Diversity and Inclusion Forum, BH Women's Network, and/or our Black at BH ERG
  
  
  

A place for everyone

Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.

Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.

We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.

Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.