What are the responsibilities and job description for the AWS Production Support Engineer_Hybrid@Charlotte,NC-ON W2 position at BURGEON IT SERVICES LLC?
Job title - AWS Production Support Engineer
Work location - Charlotte (NC)
Hybrid
Contract: 12 Months
Minimum years of experience needed in the required skills- 5-8 years
Domain - Financial Services
Mandatory skills:
Experience of AWS services (Step functions\ AWS Lambda\ S3\ IAM\ EC2\ Rest APIs \ Kafka and other AWS cloud services
- Any one of Java \ Spring boot\ C \ C
- Knowledge of Python\ Pyspark
- Any one of RDMS SQL technologies; SQL\PostgreSQL\Oracle
- Knowledge of any ETL tools
Awareness on any job scheduling platform like Control M / Autosys
Complete job description:
Support the Production and Operations support function for critical applications aligned to a line of business.
Perform in-depth log analysis to identify and diagnose issues in production systems
Utilize monitoring tools like Splunk/DataDog, Zipkin, AppDynamics, CloudWatch etc. to quickly zero-in on application and infrastructure issues
Collaborate with development teams by providing technical findings from Production incidents and assist in determining the root cause and resolution
Look for areas of improvement in monitoring, application stability, and speed of determining root causes
Identify opportunities for automation and be a relentless champion to reduce manual and repetitive tasks
Ensure quality and timely communication is maintained with business and technology stakeholders on critical issues