What are the responsibilities and job description for the AWS Support Engineer (Production Support) Charlotte, NC (Hybrid) only on w2 and GC position at BURGEON IT SERVICES LLC?
Job Title: AWS Support Engineer (Production Support)
Location: Charlotte, NC (Hybrid)
Duration: 12 months plus
Job Summary
Looking for an experienced AWS Support Engineer to handle production support and operations for critical financial applications. The role involves troubleshooting, monitoring, and improving system reliability in a fast-paced environment.
Key Skills Required
- Strong experience with AWS services (Lambda, Step Functions, S3, EC2, IAM, CloudWatch)
- Experience with REST APIs and Kafka
- Proficiency in Java / Spring Boot / C / C (any one)
- Knowledge of Python / PySpark
- Experience with SQL / PostgreSQL / Oracle
- Familiarity with ETL tools
- Experience with job schedulers (Control-M / AutoSys)
- Monitoring tools: Splunk, DataDog, AppDynamics, Zipkin
Responsibilities
- Provide production and operations support for critical applications
- Perform log analysis and incident troubleshooting
- Monitor systems using tools like CloudWatch, Splunk, DataDog
- Identify root causes and work with dev teams on fixes
- Improve system stability, monitoring, and automation
- Communicate effectively with business and technical stakeholders
Salary : $40 - $50