Supervisory Software Program Manager

IT Specialist positions located in DOL, Bureau of Labor Statistics (BLS), Office of Technology and Survey Processing (OTSP) provide IT support to all aspects of BLS data development initiatives. BLS measures labor market activity, working conditions, price changes, and productivity in the U.S. economy to support public and private decision making.

Qualifications:

Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, both the Experience and the Specialized Experience listed below.

Minimum Qualifications

Experience

IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing project/program requirements.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes in-depth analysis and resolution of complex problems such as assessing customers' needs and identifying or tailoring information about products and/or services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally justifying decisions, conclusions, findings, and/or recommendations in a professional setting such as orally presenting project/program related information to engage in open and constructive discussions and sharing of information.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes gathering and analyzing facts, drawing conclusions, and developing recommendations/identifying alternatives to solve complex problems such as utilizing various sources to conduct research to determine proper alternatives and providing recommendations to resolve project/program level issues that impact the work and outcomes of an organization.

AND

Specialized Experience

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, i.e. GS-14, in the Federal Service. Specialized experience is defined as the following:

• Extensive experience managing IT application development projects using Agile Practices. This level of experience must have demonstrated the full range of IT Project Management and responsibility for defining the scope, determining required resources, risk management, performing quality control and assurance, and budget management.

Responsibilities:

Supervisory IT Program Managers specializing in Software provide organizational leadership and technical oversight for complex application portfolios and related systems. They administer, develop, deliver, and support IT systems and services through subordinate employees. Specific functions include but are not limited to:

• Leading IT supervisors and staff who build, support, and improve major IT systems and applications.
• Directing multi-year IT initiatives ensuring coordinated project execution and clear alignment with long-term goals.
• Overseeing the planning, development, and operation of major IT applications and supporting systems.
• Overseeing application development teams using agile iterative development methods.
• Directing the full life cycle of major IT applications from early planning and design through daily operations, enhancements, and eventual replacement.

Salary : $169,279