Assistant General Manager - B3

Job Summary:

We are seeking a motivated and experienced Assistant General Manager to oversee daily operations, ensuring an exceptional guest experience while maintaining compliance with gaming and restaurant policies. The ideal candidate will assist in managing staff, optimizing service efficiency, and supporting gaming operations.

Key Responsibilities: Operations & Customer Service:

• Oversee daily restaurant and gaming operations, ensuring smooth service and compliance with company policies.
• Provide excellent customer service by addressing guest inquiries, concerns, and disputes professionally.
• Support the General Manager in maintaining high-quality food, beverage, and gaming experiences.
• Monitor activities to ensure an engaging and responsible gaming environment.

Staff Supervision & Training:

• Assist in recruiting, hiring, training, and scheduling staff members.
• Supervise and mentor employees, ensuring adherence to company standards and policies.
• Conduct performance evaluations and provide constructive feedback.

Gaming & Compliance:

• Ensure compliance with local, state, and federal gaming regulations, including ID verification and responsible gaming practices.
• Assist in jackpot payouts, tracking machine performance, and troubleshooting minor gaming issues.
• Maintain a working knowledge of gaming machines, promotions, and customer rewards programs.

Financial & Inventory Management:

• Assist with cash handling, daily reconciliations, and reporting.
• Support inventory management, ordering, and cost control measures.
• Monitor sales and gaming revenue to identify opportunities for increased profitability.

Health & Safety Compliance:

• Enforce health, safety, and sanitation standards for both restaurant and gaming operations.
• Ensure compliance with alcohol service laws and responsible service guidelines.

Qualifications:

• Experience: Minimum 2 years of supervisory or management experience in a restaurant, gaming, or hospitality setting.
• Must possess a current Driver's License
• Ability to provide a clean 3-year Driving record
• Use of personal vehicle to conduct company business
• Proof or auto insurance declaration

Skills:

• Strong leadership, problem-solving, and communication skills.
• Knowledge of gaming operations, point-of-sale (POS) systems, and financial reporting.
• Ability to handle high-pressure situations in a fast-paced environment.
• Proficiency in Microsoft Office and inventory management software.

Benefits:

• Competitive salary
• Health, Dental, Vision, Life, EAP insurance
• 401(k) with employer match
• Short term, Long term, Legal, Auto, and pet insurance
• Paid time off
• Employee discounts
• Advancement opportunities

Join our team and be part of an exciting gaming and dining experience! Apply today!

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS:

The physical and mental demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires the ability to distinguish letters or symbols and eye hand coordination

Must be able to sit, stand or walk for extended periods of time.

Must be able to repeat the same movements.

Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests.

Must be able to answer inquiries in a professional and accurate manner.

Must be able to access and interpret information on computer screens.

Must be able to work in an environment with an elevated noise level and smoking environment.

Must be able to lift and carry up to 30 pounds and respond to visual and aural cues.

Must be able to move around a work environment throughout the day.

The content of this job description does not restrict management’s right to assign or reassign duties and responsibilities to this position at any time.

The job description reflects the assignment of the essential functions of the current position but does not prescribe or restrict tasks that may be assigned. The essential functions are specified but are subject to change at any time for various reasons, including location change based on management discretion.

_ ECL Gaming reserves the right to make changes to the job description whenever necessary._

_ ECL Gaming is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law. _

Job Type: Full-time

Pay: $50,000.00 - $57,500.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Restaurant management: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Sparks, NV 89431 (Required)

Ability to Relocate:

• Sparks, NV 89431: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $57,500