What are the responsibilities and job description for the Senior Quality Manager position at Build People?
Sr. Quality Manager — Northern California
Precision Manufacturing | Global Industry Leader
Compensation: Competitive Base Bonus
About The Company
Our client is a globally recognized manufacturer with over a century of innovation, operating across multiple production sites and serving customers in more than 20 countries. They are a market leader in their niche within the precision manufacturing space.
About The Role
The Sr. Quality Manager will lead the strategic and operational direction of the Quality Department at a Northern California facility. This is a hands-on leadership role overseeing Quality Engineering, Quality Control, RMA & Valve Service, and Document Control — serving as the primary escalation point for all significant quality issues, internal and customer-facing.
Key Responsibilities
Precision Manufacturing | Global Industry Leader
Compensation: Competitive Base Bonus
About The Company
Our client is a globally recognized manufacturer with over a century of innovation, operating across multiple production sites and serving customers in more than 20 countries. They are a market leader in their niche within the precision manufacturing space.
About The Role
The Sr. Quality Manager will lead the strategic and operational direction of the Quality Department at a Northern California facility. This is a hands-on leadership role overseeing Quality Engineering, Quality Control, RMA & Valve Service, and Document Control — serving as the primary escalation point for all significant quality issues, internal and customer-facing.
Key Responsibilities
- Lead and develop department-level managers and teams across Quality Engineering, Quality Control, RMA & Valve Service, and Document Control
- Oversee the ISO 9001 QMS — ensuring ongoing compliance, effectiveness, and continuous improvement
- Serve as the primary escalation point for critical quality issues; drive timely resolution and communication
- Track, analyze, and present quality metrics and KPIs to company leadership; identify trends and recommend corrective actions
- Ensure timely completion of CAPAs, DMRs, and RMAs
- Collaborate with Engineering and Product Management on product design and specifications
- Champion continuous improvement initiatives using Root Cause Analysis, CAPA, FMEA, SPC, 8D, and Lean/Six Sigma methodologies
- Drive cross-functional problem-solving to reduce rework, scrap, and warranty costs
- Hire, train, coach, and conduct performance reviews for direct reports
- 8 years of quality experience in a manufacturing environment
- 3 years in a leadership or management role
- In-depth knowledge of ISO 9001 QMS with hands-on certification maintenance experience
- Strong proficiency in FMEA, SPC, CAPA, 8D, and root cause analysis
- Experience in semiconductor or precision manufacturing highly preferred
- Bachelor's degree in Engineering, Quality, or related technical discipline preferred
- Valid driver's license required
- Willingness to travel as needed