Turquoise Trail Server (FT & PT)

JOB PURPOSE: Provides food and beverage service to restaurant customers.

ESSENTIAL FUNCTIONS:

•          Handles all customer requests and complaints promptly and in a courteous manner
•          Greets customers
•          Writes down beverage and food orders, relays orders to bartender and cook
•          Serves alcoholic and non-alcoholic drinks and food orders to customers as ordered
•          Observes customers to fulfill any additional requests
•          Totals bills, accepts payment, and gives change
•          Maintains bank in accordance with banking procedures
•          Signs, counts, and balances bank
•          Clears and cleans tables; empties and cleans ashtrays
•          Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

•         Must be at least 21 years old
•          Good verbal communication and customer relations skills
•          Ability to handle a variety of customer requests and personalities
•          Must be people oriented
•          Basic math skills
•          Money-handling skills
•          Must have basic English skills

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

•          High School Diploma or GED
•          Minimum of 6 months wait staff experience preferred
•          PPABC Liquor Certification or successful completion of the PPABC Liquor Certification course

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

•          Casino or hotel restaurant setting; Shift work; Required to work weekends, holidays, and overtime
•          Standing/Walking, 100% up to 4 hours at a time
•          Lifting/carrying up to 30 lbs. 
•          Exposure to cigarette smoke, noise and some cleaning chemicals
•          Must follow safety precautions and requirements

DISCLAIMER STATEMENT:  This job description lists the major duties and responsibilities required of the employee.  An employee to perform tasks other than those listed to meet business needs.