What are the responsibilities and job description for the Count Team Supervisor position at BUFFALO THUNDER, INC?
JOB LOCATION: Buffalo Thunder and Cities of Gold Casino’s
REPORTS TO: Bank Operations Director
DEPARTMENT: Bank Operations
FLSA STATUS: Full-time, Non-Exempt position.
TYPICAL WORK SCHEDULE (DAYS/HRS PER WEEK): TBD
JOB PURPOSE: To assist the Bank Shift Supervisor in carrying out his/her duties and responsibilities in performing slot and table hard and soft drop duties.
ESSENTIAL FUNCTIONS:
- Directly supervises count team clerks.
- Schedules work, reviews, and approve timesheets and leave requests.
- First level for handling problems initiates disciplinary action.
- Conducts interviews and handles hiring.
- Conducts performance appraisals and provides training for new employees.
- Signs out for keys and trolleys for slot machines and table drop.
- Opens machines and pulls, and sets out bill validators (BVD’s) and drop boxes.
- Counts cash and vouchers.
- Starts and stops hard and soft drop in the SMART System and enters machine numbers. Separates BVD cards by machine number.
- Generates reports by denomination from K-Scale computer program indicating machine number and actual drop amount, and prepares Electronic Gaming Device Report (transfer sheet).
- Other duties as assigned
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
• Must be at least 21 years of age or older.
• Extensive knowledge of departmental SOP’s relative to hard count, security, surveillance, and Sports Bar.
• Extensive knowledge of the PGI Employee Handbook.
• Good knowledge of casino layout relative to location of slot machines/pit area.
• Ability to supervise and manage people, to plan and organize, and requires good communication skills.
• Skill in using computer, programs, K-Scale, and calculator.
• Good verbal and written communication skills
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
• High School Diploma or GED.
• 1 year casino count team member, plus 1 year supervisory in any field.
• College education may substitute for experience.
• Required to attend supervisory classes.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Standing-60% /Walking-35% /Sitting-5%; Casino/Count room setting.
- Exposure to noise and cigarette smoke.
- lifting/carrying up to 50 lbs.
DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.