What are the responsibilities and job description for the Lead Generation Specialist- Car Rentals position at Budget Car and Truck Rental of Utah?
Description
We are seeking a detail-oriented and customer-focused Lead Generation Specialist to join our team in the car rental industry. This role is specifically focused on generating, managing, and following up on sales leads for long-term vehicle rentals, including corporate and individual clients. The ideal candidate will possess strong communication skills, professionalism over the phone, and excellent organizational abilities. Experience in a sales support or administrative role is highly desirable.
Benefits
Requirements
We are seeking a detail-oriented and customer-focused Lead Generation Specialist to join our team in the car rental industry. This role is specifically focused on generating, managing, and following up on sales leads for long-term vehicle rentals, including corporate and individual clients. The ideal candidate will possess strong communication skills, professionalism over the phone, and excellent organizational abilities. Experience in a sales support or administrative role is highly desirable.
Benefits
- Competitive salary and incentive structure
- Opportunities for growth and development
- Supportive team environment
- Build your skillset.
- Handle incoming long-term rental inquiries via phone, email, and online platforms.
- Make outbound calls to prospective clients and follow up on sales leads.
- Prepare and send rental quotations, contracts, and proposals.
- Coordinate with the sales and operations team to ensure vehicle availability and timely delivery.
- Maintain and update customer records and leads.
- Prepare weekly sales reports and performance summaries for management.
- Ensure accurate documentation and compliance with company policies and rental regulations.
- Provide excellent customer service and represent the company in a professional manner at all times.
- Support the sales manager in administrative tasks including data entry, document preparation, and appointment scheduling.
Requirements
- Proven experience in sales administration, customer service, or a related field (car rental industry experience is a plus).
- Excellent communication skills, both verbal and written.
- Comfortable and professional speaking on the phone to both corporate and individual clients.
- Strong computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, and CRM systems.
- Highly organized, with attention to detail and the ability to manage multiple tasks simultaneously.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with vehicle types, specifications, and rental terms is an asset.
- Strong problem-solving and time-management skills.
- High school diploma or equivalent required.
- Ability to work independently with minimal supervision.
- Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years).
- Must be 18 years of age and legally authorized to work in the United States.
- Hiring is contingent on passing a complete background check and drug screen.