Benefits Specialist

Empower People. Shape the employee experience. Make a difference.

If you are passionate about helping others, love diving into details, and thrive in a role where accuracy meets compassion, this is the perfect opportunity for you! We are looking for a Benefits Specialist to join our best-in-class HR Team; someone will be a trusted partner to our employees and a champion for their well-being. Reporting to the Director of Human Resources, you will take the lead in supporting and administering our full range of benefit programs from health and welfare to retirement plans. You will be the go-to expert, ensuring our employees fully understand and enjoy the benefits that support them and their families. This role is ideal for someone who loves variety, values accuracy, and wants to contribute to a positive people- centered workplace.

Responsibilities:

• Partner with internal teams and external vendors to manage all aspects of our benefit programs--including funding, invoicing, account reconciliation, enrollments, eligibility changes, and retirement plan administration
• Ensure full compliance with all applicable laws, regulations, and plan documents, and help maintain policy manuals and required filings
• Serve as a trusted resource for employees and external partners, providing timely, accurate and empathetic support for benefits-related inquiries
• Assist in the development and delivery of benefit communications including employee orientation, open enrollment, health & wellness events and other communication initiatives
• Play a key role in educating employees about their benefits—helping them make informed choices that support their health and wellbeing
• Assist in the design, development and delivery of annual benefit and wellness education initiatives
• Remain current in employee benefits and wellbeing arena through reading, webinars, on-line education and other means

Qualifications:

• Bachelor’s degree in human resources, business, or related field preferred
• SHRM-CP, PHR, or CEBS professional designations a plus
• Minimum 3 years’ experience in Benefits Administration
• Strong interpersonal skills and a genuine passion for exceptional employee service
• Knowledge of benefits including a demonstrated understanding of all rules, regulations, policies, procedures and record-keeping to ensure compliance with federal, state and corporate requirements
• Working knowledge of FMLA, Military Leaves, and other employee leave policies to ensure accurate integration with applicable benefits
• Proficiency in Microsoft Word and Excel required
• Solid analytical skills with the ability to research, collect, and compile data with accuracy and precision
• Must be a proactive problem solver and team player who is detail oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions
• Ability to handle sensitive and confidential matters appropriately
• Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player

Location: Brooks Corporate office, 3599 University Blvd South, Jacksonville, FL 32216

Hours: Hybrid ; Monday-Friday

Compensation: Experience and education may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: 

• Competitive Pay 
• Comprehensive Benefits package 
• Vacation/Paid Time Off
• Retirement Plan with Match
• Employee Discounts
• Education and Professional Development Programs