What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at Brooks Heating and Air?
Company Description Brooks Heating & Air is an HVAC company serving Northern Virginia with reliable, expert heating and cooling solutions. The team specializes in high-quality system installations, replacements, and year-round comfort services grounded in transparency and strong craftsmanship. As a locally rooted company, Brooks Heating & Air is committed to treating every home with care and respect, providing service that feels neighborly and trustworthy. The company focuses on improving energy efficiency, upgrading outdated systems, and delivering honest guidance from initial consultation through project completion. Applicants can expect to join a team that values integrity, quality work, and long-term customer relationships.
Role Description The Heating Air Conditioning Service Technician is a full-time, on-site role based in Manassas, VA. This role is responsible for diagnosing and troubleshooting residential HVAC systems, performing maintenance and repair services, and completing preventive maintenance to ensure reliable system performance. Daily tasks include responding to service calls, inspecting equipment, identifying issues, recommending solutions, and documenting all work performed. The technician will interact with customers to explain findings, provide clear recommendations, and ensure high levels of customer satisfaction. The role also involves adhering to safety standards, complying with EPA regulations, maintaining tools and company vehicles, and collaborating with team members and supervisors as needed.
Qualifications
- Strong troubleshooting skills with the ability to diagnose and resolve HVAC system issues efficiently.
- Hands-on experience in maintenance & repair of heating and air conditioning equipment, including performing preventive maintenance.
- Knowledge of and compliance with EPA regulations; EPA certification or ability to obtain certification is preferred.
- Commitment to customer satisfaction, with the ability to communicate clearly, professionally, and respectfully with clients.
- Understanding of HVAC system components, electrical and mechanical fundamentals, and basic controls.
- High school diploma or equivalent; technical training or HVAC trade school completion is a plus.
- Valid driver’s license with a clean driving record and ability to work on-site across Northern Virginia.
- Ability to lift and move equipment, work in varying indoor and outdoor conditions, and follow safety protocols.
- Previous HVAC field experience and relevant certifications (e.g., state or local licensing) are beneficial.