Office Administrator

OFFICE ADMINISTRATOR

BROOKS HVAC | Heating & Air Conditioning

Manassas, Virginia | Full-Time | Monday–Friday, 8:00 AM–4:30 PM
Pay: Based on Experience

ARE YOU A HIGH-ENERGY, GET-IT-DONE PERSON?

Brooks HVAC is looking for an energetic, organized, and motivated Office Administrator who brings a positive attitude and a true can-do mentality to work every day!

We're a growing heating and air conditioning company looking for someone who enjoys staying busy, thrives in a fast-paced environment, and can handle multiple responsibilities throughout the day.

This is not a position where you'll do the same thing every day. You'll play an important role in supporting our team, keeping our office organized, assisting with daily operations, and helping ensure things run smoothly.

We're looking for someone who takes initiative, solves problems, pays attention to detail, and doesn't wait to be told what needs to be done.

If you're a dependable, hardworking person who enjoys a challenge and takes pride in doing a job well, we want to hear from you! CURRENT SERVICE TITAN EXPERIENCE IS A HUGE PLUS!!!

WHAT YOU'LL BE DOING

You'll assist with a variety of office and operational responsibilities, including:

· Office Administration: Help manage daily office activities and keep operations organized.

· Customer Service: Communicate professionally with customers by phone, email, and other channels.

· Scheduling & Coordination: Assist with scheduling, coordinating appointments, and supporting daily workflow.

· Data Entry & Documentation: Maintain accurate customer records, job information, and company paperwork.

· Team Support: Work closely with management, technicians, salespeople, and other office personnel. Debriefing with technicians and sending invoices and estimates to customers in a timely manner.

· Follow-Up: Track outstanding tasks, follow up on important items, and ensure nothing falls through the cracks.

· Problem Solving: Identify issues, take initiative, and help find practical solutions.

· General Office Duties: Jump in wherever needed to support the team and keep the business moving forward.

Responsibilities may change throughout the day, so flexibility, organization, and the ability to shift priorities are essential.

THE PERSON WE'RE LOOKING FOR

We believe attitude and work ethic matter! Our ideal candidate will have:

· A high-energy, positive attitude and a strong desire to succeed.

· A true can-do attitude and willingness to help wherever needed.

· Excellent multitasking and time-management skills.

· Strong organizational skills and attention to detail.

· Excellent communication and customer service abilities.

· The ability to work independently and take initiative.

· Strong follow-through and accountability.

· The ability to stay calm and productive when things get busy.

· Good computer skills, including email, data entry, and Microsoft Office or similar programs.

· A willingness to learn new systems, processes, and responsibilities.

Previous office administration or customer service experience is preferred. HVAC or home services industry experience is a plus, but we're willing to train the right person who has the attitude, work ethic, and ability to succeed.

WHAT SUCCESS LOOKS LIKE

· Comes to work ready to contribute every day.

· Can juggle multiple responsibilities without losing track of details.

· Takes ownership of assignments and follows through.

· Recognizes what needs to be done and takes action.

· Communicates effectively and keeps the team informed.

· Is dependable, organized, and accountable.

· Looks for ways to improve processes and help the company succeed.

· Understands that being a great team member means being willing to help wherever needed.

WHAT WE OFFER

· Full-time position with a consistent Monday–Friday schedule.

· Regular working hours of 8:00 AM–4:30 PM.

· Competitive pay based on experience.

· The opportunity to learn and grow with an established, growing HVAC company.

· A team-oriented environment where your contributions matter.

· The opportunity to develop new skills and take on additional responsibilities.

· Great health benefits

· Matching 401K

· PTO

POSITION DETAILS

· Company: Brooks HVAC

· Position: Office Administrator

· Location: Manassas, VA

· Employment Type: Full-Time

· Schedule: Monday–Friday, 8:00 AM–4:30 PM

· Compensation: Based on experience

READY TO JOIN OUR TEAM?

If you're an organized, energetic, dependable person who enjoys staying busy and takes pride in getting things done, we'd love to hear from you!

Submit your resume and tell us why you would be a great fit for Brooks HVAC.

We're looking for someone who doesn't just ask what needs to be done next. We want someone who sees what needs to be done, takes ownership, and gets it done!

Please forward resumes to: Jim@brookshvac.com

Pay: $25.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25 - $27