Youth Activities Room Attendant

Job Title: Youth Activities Room Attendant

Department: Youth

Reports To: Youth Activities Manager

Position Summary

The Youth Activities Room Attendant is responsible for creating a safe, engaging, and welcoming environment for children participating in the Club's youth programs. This position supervises daily youth activities, assists with organized games, crafts, and special events, and provides attentive care while ensuring a positive experience for children and their families.

Working closely with the Youth Program Manager and Youth Program Coordinator, the Youth Activities Room Attendant helps maintain a clean, organized, and member-ready activity space while delivering exceptional service consistent with Broken Sound Club's standards.

Essential Responsibilities

Youth Supervision & Member Experience

• Supervise children participating in youth programs, childcare services, camps, and special events.
• Create a fun, safe, and welcoming environment that encourages participation and positive interactions.
• Engage children in age-appropriate games, crafts, educational activities, and recreational programming.
• Build positive relationships with children, parents, guardians, members, and guests.
• Provide exceptional service while responding professionally to member questions and requests.
• Promote a positive, inclusive, and family-friendly atmosphere.

Program Support

• Assist with the setup, execution, and cleanup of youth programs, camps, seasonal activities, and Club events.
• Prepare activity materials, crafts, games, and program supplies prior to scheduled activities.
• Support themed events, holiday programming, and family activities throughout the year.
• Encourage participation while ensuring all activities are conducted safely.
• Assist with check-in and check-out procedures as assigned.

Safety & Childcare Responsibilities

• Ensure the safety and well-being of all children participating in youth programs.
• Maintain appropriate child supervision ratios in accordance with Club policies.
• Follow all Youth Department procedures regarding participant supervision, emergency response, and incident reporting.
• Maintain awareness of participant allergies, medical concerns, and special accommodations.
• Respond calmly and appropriately to accidents, illnesses, behavioral concerns, or emergencies.
• Communicate incidents promptly to the Youth Program Manager or Coordinator.

Facility & Activity Room Operations

• Maintain cleanliness, organization, and presentation of the Youth Activities Room and surrounding areas.
• Sanitize toys, games, furniture, equipment, and activity materials according to departmental standards.
• Organize supplies and notify management when inventory replenishment is needed.
• Assist in maintaining activity rooms that are clean, safe, organized, and member-ready throughout the day.
• Report maintenance or safety concerns promptly.

Teamwork & Professionalism

• Work collaboratively with the Youth Department and other Club departments to support Club programming.
• Attend required meetings, departmental training sessions, and safety training.
• Maintain professional appearance, uniform standards, and positive attitude.
• Follow all Club policies, procedures, and service standards.
• Perform additional duties and special projects as assigned.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions. This position requires frequent standing, walking, reaching, bending, kneeling, crouching, and lifting up to 60 pounds. Associates must possess sufficient vision, hearing, and communication abilities to safely perform job duties. Work is performed in both indoor and outdoor environments and may involve exposure to varying weather conditions, humidity, airborne particles, and moderate noise levels.

Qualifications

• High School Diploma or GED preferred.
• Previous experience working with children in childcare, camps, recreation, education, hospitality, or youth programming preferred.
• CPR and First Aid Certification preferred or ability to obtain within 30 days of employment.
• Experience in private clubs, recreation centers, schools, or hospitality environments preferred.
• Strong interpersonal and communication skills.
• Excellent customer service and relationship-building abilities.
• Basic computer proficiency and organizational skills.
• Ability to work independently and collaboratively within a team environment.

Compensation & Benefits

• 401(k) Retirement Savings Plan with Company Match
• Complimentary Shift Meals
• Associate Discounts
• Employee Assistance Program
• Professional Development Opportunities
• Internal Growth Opportunities

What We Value

• Integrity and Accountability
• Respect and Professionalism
• Teamwork and Collaboration
• Adaptability and Continuous Improvement
• Commitment to Service Excellence

Our team members are ambassadors of the Club experience and play a vital role in creating memorable moments for our members and guests every day.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Drug-free workplace

I have reviewed and understand the responsibilities of this position as listed above. I understand that I will be required to perform the duties listed in the description as part of my permanent job responsibilities and duties. I also understand that this job description is not intended to be an employment contract and that my employer (Broken Sound Club) reserves the right to make necessary revisions to the job description at any time without prior notice.  I further understand that this job description in no way states or implies that these are the only duties to be performed while in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or issue assignments.