What are the responsibilities and job description for the Room Attendant position at KOLTER HOSPITALITY GROUP?
Overview: A Kolter Hospitality Room Attendant delivers service excellence by creating a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.
Performance Expectations:
- Clean rooms as assigned.
- Change linens and make the beds.
- Thoroughly clean bathrooms.
- Sweep, vacuum, dust, mop, and pick up trash.
- Replenish guest amenities/toiletries.
- Load and organize cart, store properly at the end of each shift.
- Receive keys and assigned rooms return at the end of each shift.
- Respond to guest requests and report guest issues.
- Follow proper lost and found procedures for items left behind in a guest room.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while keeping a steady pace.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The description is a summary of primary qualifications and responsibilities. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Qualifications:
Qualifications:
Education: High School or GED is preferred
Experience: Prior Housekeeping experience is preferred, but not required.
Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.
Other Requirements:
- Ability to clearly understand and communicate with guests
- Must be able to complete a minimum of 16 room credits
- Ability to push, pull, lift minimum of 50 lbs.
- Ability to push/maneuver cart of up to 250 lbs.
- Ability to bend, kneel and stretch
- Ability to walk/stand for extended periods of time
- Free motion of arms, above waist
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.
Salary : $15