PAY TRANSPARENCY STATEMENT:

In accordance with The Massachusetts Pay Transparency Act, BNHC provides reasonable pay range for each posted position. Actual compensation will be based on multiple factors such as relevant experience, education and training to determine offered rates. This range represents the organization's good faith estimate of the possible compensation at the time of posting.

POSITION SUMMARY:

Infectious Disease Program Manager is responsible for working directly with the Infectious Disease team. This Manager serves to deliver comprehensive care to patients living with HIV, Hep C, TB, and other infectious diseases. The Infectious Disease Program Manger along with Infectious Disease provider, lead the clinical team in the standard of HIV care. The Manager is responsible for personnel management including hiring, supervision, evaluations, and terminating. Provides Supervision of STI Clinic Staff and HIV Medical Case Managers and day-to-day operations. Monitor caseloads & charts; rates of completion of Individual Service Plans, and all other aspects of Medical Care Coordination activities conducted by the team.

The Manager also completes DPH reports monthly and annually and maintains the State and Federal CAREWare database. Reports on grants, organizing team and patient meetings, handles coordination of procedures, delivery of specimens, assists the providers, works with the ID nurse collaborating care for our high-risk patients; handles triages; phone calls; orders medication; gives direction to the MAs, and Medical Case Managers. This individual oversees the STI walk in clinic and HIV team workflows and collaborates and assists with the Infectious disease cases in the Pediatric, OB/GYN and HRC departments. This individual is also responsible for below:

• Maintains a professional environment in a multi provider, multidiscipline organization.
• Maintains a patient centered environment including but not limited to:
• Provision of care and advocate for patients of all ages and their families based on prudent nursing judgement and acceptable standards of practice.

• Efficient patient flow, assisting providers and other staff.

REPORTS TO: Chief Operating Officer

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Administrative and fiscal oversight of HIV and STI Clinic, Medical Case Management Services and Outreach activities.

2. Personnel management including hiring, performance evaluations, disciplining, and other activities

3. Assist in the identification of funding sources, preparation of grant applications.

4. Grants management ensure that all grant fiscal, administrative, data collection, and reporting requirements are met.

5. Maintain program expenditures within budget parameters.

6. In collaboration with COO, Director of Nursing and Director of Substance Use Services, develops annual plan for community involvement and outreach

7. Create and strengthen relationships with community partners, interfaith organizations, and government and state agencies.

8. Maintain program expenditures within budget parameters.

9. Work within a management structure to collaborate with other Supervisors and Program Managers.

10. Other duties as assigned.

PROFESSIONAL BEHAVIOR:

• Demonstrates characteristics of accountability and responsibility.
• Is reliable and dependable as demonstrated by excellent attendance, punctuality, and thorough follow through of work tasks.
• Maintains patient confidentiality at all times.
• Maintains discretion of conversation in work areas.
• Is pleasant, courteous, and considerate of patients and co-workers.
• Demonstrates ability to prioritize demands, work with distractions, adapt to change, exercise efficient time management, and work independently.
• Maintains an appropriate chain of command.
• Facilitates meetings

QUALITY ASSURANCE/IMPROVEMENT:

• Quality assurance monitoring – participates in the betterment of the health center through studies and reviews as necessary. Focuses on HIV Quality Metrics and works with the team to complete PDSAs to improve metrics.
• Helps educate staff on the importance of Infectious Disease screening within the general population and identifying high risk behaviors.
• Goal setting – assess personal, team, and organization goals.
• Participates in devising, reviewing, and revising policies, procedures and protocols.

TEAMWORK ORIENTATION:

• Maintains and encourages teamwork approach.
• Flexibility – maintains flexibility in employee time schedule, duties, and procedural functions.
• Maintains consistent effort to further goals by modifying and/or improving individual procedures and tasks.
• Conflict Management –
  • Demonstrates and implements effective problem solving.
  • Identifies task and operational problems.
  • Generates solutions, discuss solutions with leadership
  • Manages conflict with staff appropriately.
• Maintains and encourages good communication skills.
• Participates in orientation and training of new staff and/or students.

QUALIFICATIONS:

• Bachelor of Science Degree in Nursing, Social Work, Public Health or related field preferred
• Knowledge of Infectious Diseases and standards of care
• Bilingual preferred.

MINIMAL KNOWLEDGE BASE:

• Advanced Computer skills including Excel, Word, Teams, and other Microsoft apps
• DPH Reporting requirements and software.
• Monthly reporting to funders on progress toward Work Plan goals.

WORKING CONDITIONS:

Works in a busy community health center in a downtown business district. Long hours are sometimes required.

PHYSICAL REQUIREMENTS:

Physical demands requiring lifting of small pieces of equipment, boxes, and /or patients not to exceed forty (40) pounds. Mostly standing and walking are required. Visual acuity is sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices.

Salary : $80,498 - $120,000