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Case Manager - Residential

Broadstep Behavioral Health,Inc
Milwaukee, WI Full Time
POSTED ON 11/20/2025
AVAILABLE BEFORE 12/19/2025

Broadstep Behavioral Health, Inc.

“Where positive opportunities can find you”

Are you interested in making an impact in the lives of individuals by supporting those with intellectual disabilities, emotional, behavioral or medical complexities?

Broadstep Behavioral Health, Inc – is hiring for our Residential program in Milwaukee, WI.

Broadstep Behavioral Health, Inc – Wisconsin, our programs are designed to assist the consumers to reach their maximum potential and improve their overall quality of life. We specialize in serving children and adults with autism spectrum disorders, severe intellectual disabilities, serious & persistent mental illness, chronic medical disorders occurring with psychiatric conditions (seizure disorder, diabetes, and physical challenges) and behavioral disorders.*


Broadstep, Inc. is hiring a Case Manager to provide assistance to our programs and staff in Milwaukee, WI.

 

The Residential Case Manager will report to the Residential Clinical Coordinator and will be based out of Milwaukee, WI. The Case Managers will oversee families, community case manager, probation officers & Social Workers. This will ensure that evidence-based practices are utilized to ensure a comprehensive therapeutic program is provided for the individuals served. The Residential Case Manager will also ensure that state and agency regulations are adhered to, as well as best practice for providing clinical supervision to all families and clients to make sure their needs are met.

Summary: 

We are looking for a process minded, data driven leader to join our team of Case Managers in our residential homes. In this role the Case manager is ultimately responsible for the oversight of appropriate and effective implementation of the methodologies defined in the ISP. Case Managers will provide information to the team/front-line staff regarding progress and course of action.

What we offer you:

· Full compensation/benefits package including 401(k).

· A rewarding work environment with a compassionate team

· Paid Time Off including Vacation, Sick, Personal, Holiday pay, etc.

· Job training, career development, and advancement opportunities.


Key Accountabilities & Responsibilities

•Creating individual service plans and discharge summaries with persistent mentally ill individuals

•Have knowledge of crisis intervention and de-escalation

•File commitment paperwork, document client interactions, and provide communication appropriately with all facets of client care team

Serve as a liaison between families, community case manager, probation officers & Social Workers

•Organize and conduct all recreational group activities, medical, dental and prescriber visits

•Effectively facilitate meetings in a team setting, with family/guardians, probation officers, community case managers other consumers and clinical social workers.


Qualifications

•Possess a Bachelor’s degree in Human Services / Social Work or related field. (Master’s preferred)

•Have a valid WI driver’s license & vehicle while being insurable under company policy 

•Excellent communication, presentation and facilitation skills required

•Must be able to exercise sound mature/judgment

•AODA certification preferred 

Salary.com Estimation for Case Manager - Residential in Milwaukee, WI
$89,898 to $108,385
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