Case Manager

Meta House: Where your work sparks real change.

Position: Case Manager
Location: Milwaukee, WI

Why Join Meta House?
At Meta House, we don’t just provide services—we transform lives. Every day, our team empowers individuals in recovery to reclaim their health, independence, and hope. If you’re passionate about making a tangible difference, growing professionally, and being part of a supportive, mission-driven team, this is the role for you.

Position Summary
The Case Manager plays a key role in supporting clients navigating substance use recovery. You’ll coordinate essential services, teach life skills, and help clients achieve their personal goals, all while building meaningful relationships that foster long-term change.

What You’ll Do

• Assess client needs across medical, social, housing, legal, and financial areas, connecting them to the right resources

• Teach clients critical life skills, including budgeting, system navigation, and healthy routines

• Develop individualized case management plans and meet weekly to support client progress

• Assist with medication management for Recovery Community clients

• Complete required paperwork related to funding, housing, and membership services

• Participate in team meetings, outpatient staffing, supervision, and home visits within the Recovery Community

• Build and maintain relationships with local community resources

• Contribute to agency-wide committees, policy updates, and special projects

• Take on additional responsibilities as opportunities arise

What We’re Looking For

• Strong written and verbal communication skills

• Ability to collaborate effectively within a team

• Knowledge of community resources and social service systems

• Cultural competency and respect for diverse family dynamics

• Flexibility, problem-solving skills, and a proactive mindset

• Comfort using computers, including Microsoft Word, Excel, and other applications

Working Conditions & Requirements

• Proof of vaccination for MMR, Varicella, and annual flu shot

• Adherence to a non-smoking work environment

Why You’ll Love Working Here

• Make a tangible difference in the lives of individuals and families

• Join a supportive, mission-driven team that values your growth

• Gain meaningful experience in a dynamic recovery-focused environment

Meta House is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds to help us continue transforming lives.

Able to: 

• Tolerate occasional hot or cold days.
• Sit or stand for extended periods of time including alternating sitting or standing at will.
• Lift and up to 25 pounds on a regular basis and 40 pounds on occasion, preferred.
• Ascend and descend stairs using feet and legs.
• Bend, stoop, twist, squat, and kneel to perform essential functions.
• Reach overhead, and at or below shoulder level.
• Read and enter text or data into a computer or other system.
• Seize, hold, grasp, turn, or otherwise work with hands.
• Touch, pick, punch or otherwise working with fingers.
• Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
• Express or exchange ideas by means of spoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
• See clearly at approximately 20 inches or less including use of computers or tablet.
• Visually identify clients and others for reasons including, but not limited to security, presence in the building, and medication dispensing. 
• Valid Wisconsin driver’s license required.
• Ability to use personal vehicle for work related duties including transportation of clients 
• Employees must present proof of insurance (insurance card or electronic equivalent) upon request by Meta House.

Educational Requirements
•    Bachelor’s degree in Social Work or related field

Experience Requirements 
•    Minimum two years’ experience in working in case management or substance use field preferred