IoT Product Development Manager

About the role

As an IoT Product Manager, you will own the full lifecycle of our connected product portfolio — from smart filters and real-time water quality monitors to mobile companion apps and cloud-based analytics dashboards. You will work closely with cross-functional partners in hardware engineering, firmware, UX design, data science, and customer success to deliver products that are intuitive, reliable, and technically differentiated. This is a high-impact, high-visibility role for someone who thrives at the intersection of physical devices and digital experiences.

What you'll do

• Define and maintain the IoT product roadmap for connected water appliance products, sensors, and companion software, aligning priorities with business objectives and customer insights.
• Translate complex technical requirements from firmware and embedded systems teams into clear product specifications and user stories.
• Collaborate with hardware engineering on PCB and sensor design reviews, ensuring connectivity protocols (Wi-Fi, Bluetooth, Zigbee) meet real-world reliability standards.
• Lead integration efforts for cloud platforms (AWS IoT, Azure IoT Hub, or equivalent), mobile apps (iOS/Android), and third-party smart home ecosystems (Alexa, Google Home, Matter).
• Own the voice of the customer — conduct user research, analyze telemetry data, and drive iterative improvements based on real-world usage patterns and NPS feedback.
• Define and track KPIs including device activation rates, connectivity uptime, filter replacement compliance, and customer lifetime value for connected products.
• Partner with go-to-market, sales engineering, and customer success teams to develop launch strategies, technical enablement materials, and post-launch support playbooks.
• Manage relationships with contract manufacturers and component suppliers, ensuring BOM and certification timelines (FCC, CE, UL) stay on track.
• Anticipate and mitigate risks in firmware OTA update cycles, data privacy compliance (CCPA, GDPR), and cybersecurity threat modeling for connected devices.
• Mentor junior product associates and contribute to a culture of data-driven, customer-centric product development.

Qualifications

• 3 years of product management experience, with at least 2 years focused on IoT, connected hardware, or embedded systems products.
• Demonstrated ability to ship hardware-software products from concept through mass production and post-launch iterations.
• Strong understanding of IoT architecture: device firmware, cloud backends, APIs, and mobile app layers.
• Experience working with connectivity standards such as Wi-Fi, BLE, Zigbee, Z-Wave, or cellular (LTE-M/NB-IoT).
• Proficiency with product management tools (Jira, Confluence, Productboard, or equivalent) and data analysis platforms (Amplitude, Mixpanel, SQL).
• Excellent written and verbal communication skills, with experience presenting to executive stakeholders and external partners.
• Bachelor’s degree in Engineering, Computer Science, Industrial Design, or a related technical field — or equivalent practical experience.

Preferred qualifications

• Experience in water treatment, HVAC, home appliances, or other regulated consumer hardware categories.
• Familiarity with water quality sensors, filtration media chemistry, or environmental monitoring systems.
• Background in subscription and recurring revenue business models (e.g., filter subscription, premium app features).
• Experience with Matter/Thread smart home protocols and certification processes.
• MBA or equivalent advanced degree.
• AWS Certified IoT Specialty or equivalent cloud platform certification.
• Prior software development experience, including front-end development (e.g., React, Angular, or Vue.js) as well as back-end or embedded work (e.g., Python, Node.js, or C/C ) \u2014 hands-on coding background is a strong differentiator for collaborating effectively with engineering teams, contributing to UX decisions, and evaluating technical trade-offs.

Benefits / Perks

• Medical, Dental, Vision, Life Insurance
• 401K Retirement Plan
• Paid Vacation Time
• Paid Holidays
• and More!