Barista/Front of House (part-time)

About Us and the Position:

We're a woman-owned specialty coffee business seeking a passionate, detail-oriented coffee professional to join our small but mighty team in Burlington, VT. This position is an integral part of our retail and front of the house team critical in our operations. You will be responsible for creating a memorable experience every time a customer walks through our door. By crafting delicious coffee beverages, speaking knowledgeably about our coffee offerings and brew equipment, you will be an extension of our brand. You will learn about the specialty coffee industry and grow with our team of dedicated and passionate coffee professionals.

Key Responsibilities:

At the bar:

• Prepare the highest quality coffee beverages, following specialty coffee and Brio standards
• Create a welcoming environment and provide thoughtful customer service and impactful experiences for guests
• Share knowledge of coffee and coffee products with customers; describing profiles of coffee and espresso offerings
• Develop knowledge about specialty coffee standards and participate in ongoing trainings and professional development opportunities
• Serve pastries to guests
• Work closely with team to implement and maintain efficient workflow
• Monitor and update coffee brewing recipes
• Keep the bar well stocked and communicate inventory needs
• Implement coffee brewing equipment and coffee bar cleaning protocols
• Operate and calibrate coffee and espresso and brewing equipment to achieve consistently high-quality results
• Work with team on monitoring coffee inventory

On the retail floor:

• Create and maintain attractive displays of retail coffee and equipment offerings
• Maintain a clean and organized retail and customer space at the roastery, our bar, and back of the house
• Continually develop in-depth knowledge of retail offerings and assist customers in selecting coffee products that best suits their needs

At the roastery & out-n-about:

• Participate in collaborations, events, and community-building efforts within the Burlington community
• Assist with and contribute to special events at the roastery and external coffee events
• Contribute to marketing & communication efforts
• Participate in creating an inclusive environment where all feel welcome and engage with the community we serve with kindness, professionalism, and grace

The Ideal Skills and Experience for this Position:

Requirements:

• 1-2 years specialty coffee experience
• Familiarity with specialty coffee industry standards, espresso fundamentals (extraction, dosage) and how variables impact flavor
• Familiarity with basic coffee and espresso equipment - experience with basic troubleshooting, understanding how to calibrate and maintain equipment
• Eye for identifying efficient workflows
• Retail experience helpful
• A team player who supports colleagues and the team and creates a great atmosphere to work in
• Ability to work alone
• Ability to think quickly and be a problem solver
• Keen sense of customer service and hospitality; ability to create memorable moments for customers
• Exceptional communication and listening skills with colleagues, managers and customers
• Interest in continuous learning
• Ability to be flexible and approach work with a positive attitude
• Attention to detail and ability to follow through
• Be a self-starter with ability to identify and execute tasks and projects on your own or during slow periods
• Willingness to help colleagues and support other departments if needed during slow periods
• Interest in and passion for coffee and specialty beverages
• Ability to be on your feet for extended periods of time

Position Type and Compensation

Type: part-time (2-3 shifts/week)

Schedule: Monday - Sunday; shifts and schedule to be worked out with manager.

Pay: $20.00-$23.65/hour plus additional benefits (see below)

Location: Burlington, VT

Benefits:

• Up to 25 paid time off (PTO) days per year
• Participation in company-sponsored 401(K) plan with Brio matching up to 3% of wages, eligible after 90 days when meeting minimum work hours eligibility
• Potential for allowance (up to $632/month), eligible after 90 days
• Potential for discretionary profit-sharing bonuses
• Reliable and predictable schedule you can plan your life around
• Employee discounts on coffee and equipment

Ready to Apply?

Submit your resume and brief cover letter why you are a good fit for this position. Please make sure to include your availability.

Brio celebrates the diversity of the human experience and we value a diverse and inclusive workplace. We strongly encourage women, BIPOC, LGBTQIA individuals, and foreign-born residents to apply.

Job Type: Part-time

Pay: $20.00 - $23.65 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid sick time
• Paid time off
• Paid training
• Retirement plan

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $20 - $24