Vice President - Finance and Procurement Operations

JOB SUMMARY:

The Head of Finance and Procurement Operations Shared Services leads a centralized team that delivers financial and procurement services to multiple business units or regions within Brinks. The role ensures streamlined processes, cost optimization, and alignment with organizational goals. The role will oversee critical functions such as invoice to pay, order to cash, record to report, procurement operations (supplier onboarding, catalog and requisition-based buying and purchase order admin, and related process automation. This role will drive transformation initiatives, leveraging technology and best practices to enhance service delivery and operational efficiency.

In addition, this role will act the Global Process Owner (GPO) for Procurement Operations (Req to PO, catalog buying) and oversee the deployment of a new Procure to Pay platform. Will be responsible for short- and longer-term roadmap for Procurement Operations transformation (target operating model, process catalog, enabling tools adoption, change management) in collaboration with the Strategic Sourcing, Finance and Regional leadership teams.

KEY RESPONSIBILITIES:

Service Tower Leadership:

• Execute shared services strategy for finance and procurement operations that aligns with Global Shared Services (GSS) strategy and objectives.
• Identify opportunities for process optimization, cost reduction, and service improvement.
• Collaborate with Functional executives (e.g., CFO, CPO leadership teams) to align shared services with broader financial and procurement organization goals.
• Leverage external insights and customer voice in framing next generation service delivery model(s) as applicable.

Transition to Target Operating model

• Work with stakeholder teams on transition phase activities and support in determining ideal activity splits and capacity distributions across the service lines.

Steady State Operational Management

• Oversee day-to-day operations of finance and procurement shared services, including partners as applicable.
• Ensure compliance with pre-agreed financial and procurement policies, and internal controls.
• Monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) such as timeliness, accuracy, cost per transaction, first time right.
• Support escalated operational incidents, as appropriate (i.e., complex or non-routine incidents).
• Provide a single point of accountability for defining, maintaining and educating enterprise on process standards, objectives and protocols.

Process Optimization and Digital Transformation:

• Oversee implementation of new PTP platform (Coupa) in collaboration with System Implementation partner, and other target enabling technologies to streamline processes.
• Lead initiatives to standardize and centralize finance and procurement operations across countries.
• Instill a culture of continuous improvement and innovation to enhance efficiency and save costs across the global process.
• Drive root cause analysis for process performance issues and develop remediation plans.

Team Leadership and Development:

• Manage a diverse global team of finance and procurement professionals, fostering a culture of collaboration and accountability.
• Mentor and develop talent through training, mentoring, and performance management.

Stakeholder and Supplier Management:

• Build strong relationships with internal stakeholders (e.g., Corporate and Regional Finance and Procurement senior leadership) to ensure service alignment with business needs.
• Act as a liaison between shared services and internal retained Finance organizations, internal and external auditors.

Risk Management and Compliance:

• Ensure adherence to pre-agreed local and international financial regulations (e.g., US and local GAAP, IFRS) and procurement standards.
• Mitigate risks related to financial reporting, fraud, and procurement operations reliability.
• Implement robust governance frameworks for Finance and Procurement shared services operations.

Business case realization and improvement for Finance and Procurement shared services

• Manage and update the forecasts for Finance and Procurement shared services within GSS.
• Identify and achieve financial savings through process efficiency initiatives across the respective global process.

PTP GPO stewardship

• Align with Procurement and GSS leadership for annual joint planning and approach for identifying and executing on priority process improvement and transformation opportunities.
• Develop and communicate a clear vision of operations excellence for PTP end-to-end process.
• Ensure that related process activities and plans are consistent with the objectives of the company and strategic vision of GSS.
• Secure the appropriate budget for Transformation / Improvement initiatives across the end-to-end process end state and manage said budget to deliver associated benefits.
• Ensure linkages with the global process, service offerings, SLA, and standards.
• Facilitate cross-regional support and best practice sharing.
• Capture operational escalations and voice of customer and SSC managers as inputs into product design.
• Serve as a subject matter expert to advise Finance and Procurement project leaders on the implications of process / system changes.
• Influence operational stakeholders and key Finance and Procurement leaders across the organization to drive process changes.

PREFERRED EXPERIENCE:

• Bachelor’s Degree or equivalent in Accounting / Finance / Business Administration required.
• 10 years of progressive experience in the respective process areas required; preferably in a shared service environment.
• Considered a domain expert in one of the respective process areas.
• Significant experience and use of relevant systems and technology in the Procurement operations area
• Lean / Six Sigma qualifications and experience preferable
• Talent development and team management experience.

SKILLSET:

• Strategic Thinking - Ability to align shared services operations with long-term business goals.
• Financial Acumen - Deep understanding of financial processes, budgeting, forecasting, and reporting.
• Procurement Expertise - Knowledge of Procurement operations. Nice to have strategic sourcing experience for one or more spend categories.
• Leadership and Change Management - Proven ability to lead diverse teams and drive organizational change.
• Technology Proficiency - Familiarity with ERP systems (e.g., Oracle EBS, SAP, Sage), procurement tools (e.g., Coupa, Ariba), and next generation Automation/ AI technologies (e.g., smart workflows, RPA, AI, GenAI).
• Analytical Skills - Strong ability to analyze data, identify trends, and make data-driven decisions.
• Communication and Stakeholder Management - Excellent interpersonal skills to manage relationships with internal and external stakeholders.
• Process Improvement mindset – Experience in applying in Lean, Six Sigma, or other process optimization methodologies at scale in a shared service environment.