IT Vendor Manager

Position: IT Vendor Management Specialist

Location: Hybrid at Westlake, OH

Role type: Direct Hire

Job Description

• :Support the onboarding of technology suppliers by coordinating required documentation, compliance reviews, and internal approvals
• .Maintain awareness of vendor agreement timelines and assist with contract extensions, renewals, and offboarding activities
• .Track supplier performance through scorecards, KPIs, and service metrics to support ongoing vendor reviews
• .Coordinate issue resolution activities, monitor escalations, and ensure timely follow-up on vendor-related concerns
• .Contribute to the enhancement and optimization of vendor governance frameworks, processes, and best practices

.IT Procurement & Strategic Sourcin

• gManage sourcing initiatives for IT products and services, including RFIs, RFQs, RFPs, supplier assessments, negotiations, and contract renewals
• .Gather and analyze pricing proposals, service offerings, and commercial terms to support vendor selection decisions
• .Work closely with technology teams and business stakeholders to identify purchasing needs and procurement schedules
• .Assist in preparing procurement documentation, purchase requests, and related approval workflows

.Contract Administration & Risk Managemen

• tMaintain accurate records of vendor agreements, amendments, and supporting procurement documentation
• .Partner with legal, cybersecurity, privacy, and risk teams to ensure contractual protections and compliance requirements are appropriately addressed
• .Monitor supplier adherence to company policies, licensing obligations, and audit readiness standards
• .Validate vendor billing and invoices for accuracy, contractual alignment, and proper authorization

.Stakeholder Engagement & Business Suppor

• tCollaborate with IT departments to procure hardware, software, cloud solutions, SaaS subscriptions, networking equipment, and professional services
• .Support budgeting activities, spend analysis, savings tracking, and procurement reporting initiatives
• .Guide internal stakeholders through procurement policies, procedures, and purchasing processes

.Qualifications & Professional Experienc

• eMinimum 5 years of experience supporting IT procurement, supplier management, sourcing, or purchasing functions
• .Demonstrated experience working with vendor agreements, supplier communications, and procurement platforms
• .Hands-on involvement with contract reviews, sourcing activities, supplier evaluations, and renewal management
• .Experience influencing and partnering with stakeholders at multiple organizational levels, including external vendors
• .Knowledge of software licensing structures such as perpetual licensing, subscription-based models, SaaS agreements, and related service contracts
• .Experience working with Value-Added Resellers (VARs) and technology vendors
• .Familiarity with asset lifecycle management and software license compliance reviews
• .Bachelor's degree or equivalent professional experience

.Core Competencie

• sAbility to draft, review, and support contract negotiations in partnership with legal teams
• .Understanding of technology procurement categories, including software, hardware, cloud services, networking, and managed services
• .Strong organizational, analytical, and communication skills with exceptional attention to detail
• .Experience using procurement tools and maintaining sourcing documentation
• .Advanced proficiency with Microsoft Excel and Office applications for reporting and data analysis
• .Ability to develop supplier performance measurements and reporting dashboards
• .Strong relationship-management skills with a collaborative approach across cross-functional teams
• .Proven success driving process improvements, implementing operational initiatives, and measuring outcomes
• .Self-motivated professional with strong ownership, accountability, and execution capabilities
• .Commitment to professionalism, integrity, and stakeholder partnership
• .Ability to perform effectively in a dynamic, deadline-driven environment while managing multiple priorities