What are the responsibilities and job description for the Operations Manager position at Brightwing?
Position Summary
The Production Manager is an execution expert. This tactical role is responsible for developing and managing daily production schedules and ensuring seamless execution across teams. This individual ensures each shift begins with a clear plan, ends with measurable results, and has the resources needed for success.
This position blends the responsibilities of both a Production Planning Manager and a frontline Supervisor. The ideal candidate thrives in high-complexity, multi-step production environments (assembly, PCB, CCD), is highly hands-on, and knows how to build systems, manage production in alignment with forecasts, and lead teams through change.
Key Objectives & Responsibilities
Daily Execution & Leadership
- Lead, coach and develop supervisors and technicians.
- Lead daily kickoff and wrap-up meetings, track outcomes and follow-ups.
- Ensure tools, materials, and staff are prepared before each shift.
- Train leads/technicians on new processes and best practices.
- Conduct performance evaluations and provide ongoing feedback.
- Foster a culture of accountability, quality, and continuous improvement.
Operations Management
- Plan, schedule, and oversee operations to meet production goals.
- Monitor daily production metrics (throughput, yield, turnaround time).
- Optimize workflow, staffing, and equipment utilization to maximize efficiency.
- Ensure timely delivery to meet customer demand
- Manage the creation, issuance, and closure of work orders.
- Drive lean manufacturing and 5S to reduce waste and improve efficiency.
- Identify process bottlenecks, perform root cause analysis and implement corrective/preventive actions.
Quality & Safety Compliance
- Ensure compliance with ISO 9001:2015.
- Partner with Quality Assurance to ensure all parts meet production specifications and customer quality expectations.
- Support internal and external audits and regulatory inspections.
- Ensure adherence to all workplace safety standards & policies
Qualifications
- Bachelor’s degree in Engineering, Operations Management or related field
- 5 years of progressive experience in a production or operations role in a manufacturing or rework environment
- Proven success managing or building complex assembly/production schedules
- A natural leader who inspires productivity, precision, and accountability
- High technical aptitude and fluency with production software
- Strong communication, problem-solving, and team leadership skills
- Track record of delivering results in team-based environments
- Proficiency in ERP systems and production tracking tools
Preferred Skills
- Experience with CCD, wire harness, or PCB production
- Experience with ERP systems
- Lean or Six Sigma Certification
- Background in medical device, electronics, or imaging industries
- EOS familiarity or formal training
Salary : $80,000 - $100,000