What are the responsibilities and job description for the Operations Analyst position at Brightwing?
Job/Role Description
Responsible for providing analytical, budget, process, and systems support for work unit. Ability to work independently and identify appropriate course of action to analyze issues, recommend solutions, and administer programs. Manages or coordinates various administrative programs. Performs analysis, research, and studies and prepares various reports.
Key Accountabilities
- Develops project plans, identifies resources, and ensures tasks are performed to meet deadlines.
- Independently identifies and resolves problems.
- Plans and leads major projects, conducts meetings, and informally leads other employees.
- Performs investigations and highly complex analyses, utilizing operating system tools for - statistical, trend, root cause, etc.
- Identifies, troubleshoots, and resolves problems with reporting systems and processes.
- Prepares and presents findings and recommendations to management.
- Reviews budget variances and identifies and corrects errors.
- Coordinates process improvements efforts within field operations.
- Acts as liaison to other areas for reports, information requests, etc.
- Protects highly confidential information.